PWCC again F'ing up

[BRoberts]

Originally Posted by bobbyw8469

They have fallen mightily. I still want to see them succeed though.

There are only a handful of individuals on Net54 I would expect to post such a dumbass statement. Yes, you're one of them.

[bobbyw8469]

Originally Posted by BRoberts

There are only a handful of individuals on Net54 I would expect to post such a dumbass statement. Yes, you're one of them.

You sound like a total ass. Yes. You. Asshole.

[bobbyw8469]

Originally Posted by BRoberts

There are only a handful of individuals on Net54 I would expect to post such a dumbass statement. Yes, you're one of them.

First off....I literally have no idea who you are. We have had ZERO interactions. None. Zilch. For you to make such an ignorant statement over a statement on a chat board says less about me and more about you and your ignorance.

[sycks22]

There are soo many great auction houses out there why would people mess around with a company that was investigated by the FBI and kicked off of ebay?

[Republicaninmass]

Originally Posted by sycks22

There are soo many great auction houses out there why would people mess around with a company that was investigated by the FBI and kicked off of ebay?

"Stuff Trumps All"

[Peter_Spaeth]

Originally Posted by sycks22

There are soo many great auction houses out there why would people mess around with a company that was investigated by the FBI and kicked off of ebay?

A lot of auction houses are dealing in altered cards too, don't kid yourself.

[55koufax]

Yep, I am having the same issue with PWCC. I believe the issue started with their 4/9 auction. They have had my resale license on file since 2021, but sales tax was added to my invoice for their 4/9 auction.

I emailed them about the issue and included a copy of my resale license and details of when I originally had my resale license added to my account in 2021. They said accounting was working on it. It has been over a week with no update to my invoice...

Harold (Sonny) Smith

I communicated again today with PWCC, first, with an in house CSR, the one who yesterday promised me I would have a new invoice today, with the $40 worth of sales tax they added on removed. The rep acknowledged they had a "glitch" that deleted resale certificates. (Mine had been on account since well before they moved to OR). Well, seems she was either lying to me or totally clueless. Today, she emails me saying I will not get a correct invoice until I fill out new forms and send them a copy of my resale license again. Huh? The polar opposite of what she promised yesterday. What a pain! I then contact my assigned and real PWCC rep. I tell him what the other rep advised yesterday, and how today it is all different and basically "start over" with resale licenses. He never once apologizes to me, and tells me this is a good thing because they switched banks "so that we can loan and advance more money". OMG. I almost puked then and there. Because they switched banks all resale certificates have to be filed again. That sounds like BS. Anyway, this rep could care less about the inconvenience to clients. He could not even grasp how or why it would upset me that they would just willie nillie invoice me with sales tax. I had to explain to him that PWCC should have at the very least contacted me and all their clients B4HAND. An up front honest explanation is beyond them? Bottom line. Most all Net54ers are correct. PWCC is useless. I tried to give them an extra chance, or two. I canceled the invoice and told them sayanora...

[parkplace33]

Originally Posted by 55koufax

I communicated again today with PWCC, first, with an in house CSR, the one who yesterday promised me I would have a new invoice today, with the $40 worth of sales tax they added on removed. The rep acknowledged they had a "glitch" that deleted resale certificates. (Mine had been on account since well before they moved to OR). Well, seems she was either lying to me or totally clueless. Today, she emails me saying I will not get a correct invoice until I fill out new forms and send them a copy of my resale license again. Huh? The polar opposite of what she promised yesterday. What a pain! I then contact my assigned and real PWCC rep. I tell him what the other rep advised yesterday, and how today it is all different and basically "start over" with resale licenses. He never once apologizes to me, and tells me this is a good thing because they switched banks "so that we can loan and advance more money". OMG. I almost puked then and there. Because they switched banks all resale certificates have to be filed again. That sounds like BS. Anyway, this rep could care less about the inconvenience to clients. He could not even grasp how or why it would upset me that they would just willie nillie invoice me with sales tax. I had to explain to him that PWCC should have at the very least contacted me and all their clients B4HAND. An up front honest explanation is beyond them? Bottom line. Most all Net54ers are correct. PWCC is useless. I tried to give them an extra chance, or two. I canceled the invoice and told them sayanora...

Totally ridiculous, you did the right thing.

I wonder if others will get tired of the nonsense and be done with them.

[G1911]

Fraud ring = that’s fine, do business with them.

Minor personal inconvenience and having to send a form again = done with them!


I don’t get it, but I don’t have to get it.

[Stampsfan]

Originally Posted by 55koufax

I communicated again today with PWCC, first, with an in house CSR, the one who yesterday promised me I would have a new invoice today, with the $40 worth of sales tax they added on removed. The rep acknowledged they had a "glitch" that deleted resale certificates. (Mine had been on account since well before they moved to OR). Well, seems she was either lying to me or totally clueless. Today, she emails me saying I will not get a correct invoice until I fill out new forms and send them a copy of my resale license again. Huh? The polar opposite of what she promised yesterday. What a pain! I then contact my assigned and real PWCC rep. I tell him what the other rep advised yesterday, and how today it is all different and basically "start over" with resale licenses. He never once apologizes to me, and tells me this is a good thing because they switched banks "so that we can loan and advance more money". OMG. I almost puked then and there. Because they switched banks all resale certificates have to be filed again. That sounds like BS. Anyway, this rep could care less about the inconvenience to clients. He could not even grasp how or why it would upset me that they would just willie nillie invoice me with sales tax. I had to explain to him that PWCC should have at the very least contacted me and all their clients B4HAND. An up front honest explanation is beyond them? Bottom line. Most all Net54ers are correct. PWCC is useless. I tried to give them an extra chance, or two. I canceled the invoice and told them sayanora...

This sounds as though someone effed up and the lost a bunch of data. Instead of having their IT contractors work to restore it, they've decided to just have all their clients resend their information and someone will re-enter it.

Poor decision, but something you see often where the client or users are inconvenienced because IT cannot or won't figure out an answer.

Further, the person you were talking with is likely just relaying the information they were given.

[parkplace33]

Collectors can do what they want but I continue to go back to this news story from August 2021:

Trading card marketplace PWCC has been suspended by eBay for "shill bidding" — the practice of artificially boosting the price of an item through dishonest bids.

Why it matters: One of the industry's biggest players getting rocked by scandal could have deleterious effects on the card-collecting hobby, which is built largely on trust.

The backdrop: Trading cards are in the midst of a meteoric rise. The 10 most expensive cards in history have all been sold since last August.

Details: eBay "restricted PWCC's selling privileges" this week, removing more than 71,000 listings from its website.

Shill bidding, explained: The seller enlists friends and family, or uses aliases, to drive the item price higher than it would have gone if a legitimate buyer bid and purchased it.
PWCC denies any wrongdoing, and is weighing all available legal options to fight the accusation. The company did over $200 million in sales on eBay last year alone, per the Action Network.
The big picture: This isn't the first time PWCC has found itself in hot water. It's also the subject of an ongoing FBI investigation stemming from a 2019 "trimming" scandal, which involves doctoring cards to increase their grade, thus inflating their sale price.

That relationship between grading and selling is illustrative of card collecting's biggest risk: it relies on various cogs — producers like Topps, marketplaces like PWCC, grading agencies like PSA — working together in harmony.
If eBay's allegations are true, PWCC could be shunned by the industry. Multiple competitors have already pounced on the chance to wrestle customers away from them.