Memory Lane Gehrig expectation vs reality

jsfriedm · #1 02-14-2024, 03:34 PM

The Memory Lane scans look like they could have been taken directly from the PSA website: https://www.psacard.com/cert/78153729

irv · #2 02-14-2024, 03:39 PM

Wow, that is just uncalled for.
Calling it deceitful does not begin to describe what Memory Lane did here.

I would not settle for anything other than a full refund with some swag/credit of some sort thrown in to.

calvindog · #3 02-14-2024, 03:43 PM

You should probably not partake in Heritage auctions.

Seven · #4 02-14-2024, 05:05 PM

Quote:

Originally Posted by calvindog

You should probably not partake in Heritage auctions.

I can't say I've done it a lot, but a while back I purchased a card from heritage, My 1952 Bowman Mickey Mantle, and the Scan was near identical to what I received. Granted that should always be the case, but still.

Snowman · #5 02-14-2024, 05:13 PM

Memory Lane got back to me. Apparently, these images are not sufficient for them to determine that the card was misrepresented.

Quote:

I'm sorry you're not happy with your purchase. However, I can't agree with your scans without holding the cards to compare what the actual card looks like. Being this said, if you want me to further examine your position send the cards back to my attn.

oldjudge · #6 02-14-2024, 05:13 PM

Last year I was contemplating bidding on a high end card in HA. I called and asked about the condition and a little while later Joe Orlando called back. He completely described the card to me and could not have been any nicer. If you have questions about a card ask before you bid and definitely don�t call out an auction house before you give them an opportunity to respond to your issue.

Leon · #7 02-14-2024, 05:27 PM

+1

Quote:

Originally Posted by oldjudge

Last year I was contemplating bidding on a high end card in HA. I called and asked about the condition and a little while later Joe Orlando called back. He completely described the card to me and could not have been any nicer. If you have questions about a card ask before you bid and definitely don�t call out an auction house before you give them an opportunity to respond to your issue.

Snowman · #8 02-14-2024, 05:43 PM

Quote:

Originally Posted by Leon

+1

It's one thing to call and ask for specifics about a card's condition when no description is given. I do that with at least some degree of regularity. But in this case, there was no reason to ask questions about this card because they gave specifics about the card's condition in the description ("Soiling and wear are evident on the front, but nothing takes away from the pinstriped Gehrig central image. Clear verso."). To call them up and ask if they omitted something else significant (like a half dozen giant creases) would have been to assume that they were lying.

As far as calling them out, I disagree. This sort of behavior is rampant in this hobby and it's completely inexcusable. They did what they did, and bidders should be made aware of it. And this wasn't the only card they did it with either. I have another, much more expensive card that had an even more in-depth description, but which also omitted the fact that there were multiple creases on it. In fact, I would say that the description of the other card was so precise that it could be effectively interpreted as "there are no creases on this card". Yet it arrived with multiple hidden creases as well.

They have an opportunity to make this right. If they do, then I will certainly be sharing that information. People make mistakes. But when auction houses do wrong by their customers, that information needs to be shared with the community.

ullmandds · #9 02-15-2024, 11:25 AM

Quote:

Originally Posted by oldjudge

Last year I was contemplating bidding on a high end card in HA. I called and asked about the condition and a little while later Joe Orlando called back. He completely described the card to me and could not have been any nicer. If you have questions about a card ask before you bid and definitely don�t call out an auction house before you give them an opportunity to respond to your issue.

the way most auction houses offer extended bidding sessions where not all lots end at the same time. This is to maximize revenues/profits and to encourage more spirited impulse bidding. I am guilty of this as I'm sure many of y'all are.

The least an AH can do is not falsely represent the items they're trying to sell...esp if they're trying to get people too bid impulsivelt during extended bidding when it is unlikely to get a proper response from an AH at all hours of the night/morning.

bigfish · #10 02-16-2024, 06:37 PM

Quote:

Originally Posted by oldjudge

Last year I was contemplating bidding on a high end card in HA. I called and asked about the condition and a little while later Joe Orlando called back. He completely described the card to me and could not have been any nicer. If you have questions about a card ask before you bid and definitely don�t call out an auction house before you give them an opportunity to respond to your issue.

Very good point

Snapolit1 · #11 02-17-2024, 10:46 AM

Quote:

Originally Posted by bigfish

Very good point

Doesn't seem like this dude had any issues before the sale . . . .what are you supposed to do, call the AH and ask "Hey, is that scan in your catalog really accurate, or are you hiding creases?"

Fred · #12 02-14-2024, 05:12 PM

Quote:

Originally Posted by calvindog

You should probably not partake in Heritage auctions.

Doesn't Heritage provide really high resolution pictures/scans that can be exploded to be HUGE on a computer screen? I've found many defects by exploding the picture. I can't remember how long Heritage has been using this format, but it has helped me recently. Now if it was similar to this case and the exploded Gehrig card picture/scan didn't show the creases/wrinkles, then that would be problematic.

raulus · #13 02-14-2024, 03:46 PM

Quote:

Originally Posted by jsfriedm

The Memory Lane scans look like they could have been taken directly from the PSA website: https://www.psacard.com/cert/78153729

Saw that same thing.

I wonder if this is a case where the creases were removed, but then returned after grading.

Or it could just be a really blurry scan by PSA.

jacksons · #14 02-14-2024, 04:01 PM

I checked the page source code for the Gehrig card .jpg file on both sites (PSA and ML) and the scans are different but very close. Neither obviously shows the evident creasing.

Quote:

Originally Posted by jsfriedm

The Memory Lane scans look like they could have been taken directly from the PSA website: https://www.psacard.com/cert/78153729

molenick · #15 02-14-2024, 04:27 PM

I once won a PSA 4 card that looked like it just had corner wear but actually had a crease down the middle (which I discovered when I received the card). Because of this, I have started calling AHs and asking them to pull any cards graded EX or below and go over them with me over the phone.

Not saying in any way that that is what you should have done...if the scan did not show those creases, they should have been mentioned in the description.

But calling for details has helped me on several occasions avoid unpleasant surprises.

ElCabron · #16 02-14-2024, 04:48 PM

If you don�t like this then you�ll probably want to steer clear of Diamond Dave Kohler�s SCP Auctions.

NiceDocter · #17 02-14-2024, 04:57 PM

That almost rises to the level of a photoshopped scam. Im hoping they make this right by you. Im sure you felt sick when you got the card in hand. Please keep us posted on the resolution of this problem. Sorry it happened.....

Fred · #18 02-14-2024, 05:04 PM

There's a distinct difference in the background texture of the card. The picture/scan from the auction description has a very smooth black background and the picture/scan of the wrinkled card has a bit of texture.

Is the "after" graphic a scan or a picture? Is it possible the item description is a scan with crappy settings on the scanner?

In any case, I'd be communicating with the AH because that is such a misrepresentation of the card.

Totally mind blowing.

It has the appearance that it was cracked out of the slab and was soaked and pressed. But then that wouldn't explain the same cert#.

Edited to add - Let's hope the AH doesn't come back and say that a PSA1 can have creases, etc, and then try to close it out without further discussion.

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