Memory Lane Gehrig expectation vs reality

Snapolit1 · #1 04-17-2024, 05:05 PM

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Russell send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

SyrNy1960 · #2 04-17-2024, 05:19 PM

Quote:

Originally Posted by Snapolit1

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news �.. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I�ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here�s an example �.. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn�t ask the consignor to send his money back. That�s called integrity. I�ve had Scott Garner send me a check for something I consigned long ago and totally forgot about. That�s called doing the right thing. There are still good people in the business.

Well said!

ejharrington · #3 04-17-2024, 09:02 PM

Quote:

Originally Posted by Snapolit1

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Garner send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

That was a class act on Al’s part.

Fred · #4 04-17-2024, 09:32 PM

Do you the reason Love of the Game auctions is successful? In a word - Al. He understands the business and values his clientele. Do you know why Love of the Game doesn't get trashed on this board? In a word - Al.

I've never met him but I've spoken with him on the phone a few times and you can tell he really loves what he does and cares about the people that bid in his auctions. Tell you what, if I were to open an auction business, it'd be modeled after Love of the Game.

No, that is not sucking up to Al, because I'm sure he's not going to give me a discount on my BP the next time I win an auction lot from him. People say positive things about Al because that's just the way he makes people feel, like they want to let everyone know they can trust Love of the Game and appreciate a business that cares about it's customers.

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