No Minimum Grade at PSA?

[AndrewJerome]

Drew, did PSA compensate the two collectors for the value difference when PSA lowered the grade in the reholder service? Obviously this would be a situation where PSA is admitting they made a mistake.

I also have not heard of this happening.

Andrew

[Vintagedeputy]

I can’t understand why people continue to give PSA their money. The customer service is always awful.

[jchcollins]

These kinds of stories, lack of organization and communication from PSA are precisely why I don't submit with them personally. In addition to the notable grading inconsistency they seem to be stuck in since the pandemic, this kind of thing with them is not exactly new - and they never seem to care.

[parkplace33]

Originally Posted by AndrewJerome

Drew, did PSA compensate the two collectors for the value difference when PSA lowered the grade in the reholder service? Obviously this would be a situation where PSA is admitting they made a mistake.

I also have not heard of this happening.

Andrew

I was able to contact one to ask. No, they were not compensated.

[jchcollins]

Originally Posted by parkplace33

I was able to contact one to ask. No, they were not compensated.

That makes no sense. The whole purpose of their Grading Guarantee is to ensure that collectors don't lose money when they screw up. So long as you are not the original submitter, if you send a card back in and PSA decides hey, we screwed up, this card is not a 5, it's actually a 4 - they are supposed to pay out the market value difference - and at least to my knowledge this used to be standard practice.

Why do people continue to pay these clowns and send their cards in?

[Johnny630]

Originally Posted by jchcollins

That makes no sense. The whole purpose of their Grading Guarantee is to ensure that collectors don't lose money when they screw up. So long as you are not the original submitter, if you send a card back in and PSA decides hey, we screwed up, this card is not a 5, it's actually a 4 - they are supposed to pay out the market value difference - and at least to my knowledge this used to be standard practice.

Why do people continue to pay these clowns and send their cards in?

People continue to send in because their cards sell for the most in PSA holders.

[jchcollins]

Originally Posted by Johnny630

People continue to send in because their cards sell for the most in PSA holders.

I guess this will continue to be the case as long as money matters more than anything else, and collectors continue to be indifferent as to whether or not a valuable vintage card is accurately graded, but just that it's in a holder with a flip to their liking. Stuff trumps all. PSA hasn't been consistent at least with vintage grading in probably more than 5 years now. But incredibly, it just doesn't matter or move the needle with most...