I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[Peter_Spaeth]

Originally Posted by BobbyStrawberry

It sounds to me, in light of their previous claim that it had been delivered, that they may now be claiming only to have looked on their end for it and not found it.

Huh? Why would they tell him to contact the shipper if they were claiming it had been delivered? And if their position was it had been delivered, why would they be looking for it?

[BobbyStrawberry]

Originally Posted by Peter_Spaeth

Huh? Why would they tell him to contact the shipper if they were claiming it had been delivered? And if their position was it had been delivered, why would they be looking for it?

I don't know. In my experience, the people that would be in contact with OP from FedEx in such a situation often convey conflicting and inaccurate information. They may have been instructed (as such reps often are) to simply say whatever helps the company evade responsibility

[Peter_Spaeth]

Perhaps, but IMO it would be very hard for Fanatics to claim it was delivered given the admission by Fed Ex in writing they had looked for the package and couldn't find it, and in the first instance Fanatics is the party I'd be looking to for a full refund.