I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[conor912]

Originally Posted by russkcpa

If drivers only knew what they were delivering they would obtain that information.

I've always wondered about that. I totally get the validity of that argument, but I also don't feel comfortable with a delivery guy knowing A) my package is worth his yearly salary, and B) the name, address, and face of a house that has these types of valuable items in it. It's a double edged sword, for sure.

[jayshum]

Originally Posted by russkcpa

Thank you. That is the correct procedure. If drivers only knew what they were delivering they would obtain that information.

Originally Posted by conor912

I've always wondered about that. I totally get the validity of that argument, but I also don't feel comfortable with a delivery guy knowing A) my package is worth his yearly salary, and B) the name, address, and face of a house that has these types of valuable items in it. It's a double edged sword, for sure.

There's no reason a driver needs to know what they're delivering or the value of it. If the shipper paid for a signature on delivery, that's all the driver needs to know, and the driver should get it whether he knows what's in the box is worth $40 or $40K.

[D. Bergin]

Originally Posted by jayshum

There's no reason a driver needs to know what they're delivering or the value of it. If the shipper paid for a signature on delivery, that's all the driver needs to know, and the driver should get it whether he knows what's in the box is worth $40 or $40K.

Sure, but as I notated earlier in this thread, there's an entirely different protocol the shipping company takes, and an entirely different set of consequences for those involved, when the box is declared for 40K, rather then for $40.00.

There's a cost/benefit vs. risk analysis involved.

[sb1]

Assuming that Fanatics used a private insurance carrier(as FedEX will not insure collectibles), Fanatics would not have declared a value, just chose a delivery method which was signature required, could have been ground or air, next day, etc. depending on the policy stipulations Thus there would have been no value assigned to the package for the driver to have any idea what it might contain.

There are two likely scenarios to the loss here, either the driver swiped the package(unlikely) or the driver signed for it and left it lay somewhere in the building it was addressed to(more likely) and someone else picked it up and walked off with it.

One has to believe that Fed/Ex knows who the driver was, what time he "delivered" the package, and possibly even an exact location due to real-time tracking of the driver.

[jayshum]

Originally Posted by D. Bergin

Sure, but as I notated earlier in this thread, there's an entirely different protocol the shipping company takes, and an entirely different set of consequences for those involved, when the box is declared for 40K, rather then for $40.00.

There's a cost/benefit vs. risk analysis involved.

That may be true, but unfortunately, most people shipping something probably don't know that and figure there's a better chance of something disappearing if they say it's worth $40K.

[Yoda]

I agree with Peter here. Russ should contact Fanatics for compensation, which you have already done. But top management should be aware of this, and if there here have been similar instances, change carriers, while remunerating you for your loss. Fanatics can then subrogate for their loss, as Fed Ex clearly has negligence here, and be reimbursed. They might even have some kind of bailees' policy which would cover your item when shipped. I would not let this sit with a lower level employee.
IMO the driver stole the item and provided a bogus delivered-signature card. If I am right, you should bring in the police.

[russkcpa]

Originally Posted by conor912

I've always wondered about that. I totally get the validity of that argument, but I also don't feel comfortable with a delivery guy knowing A) my package is worth his yearly salary, and B) the name, address, and face of a house that has these types of valuable items in it. It's a double edged sword, for sure.

Very good points....especially B

[parkplace33]

Originally Posted by russkcpa

Very good points....especially B

Russ, good luck. Keep us posted.

[the-illini]

I don't use FedEx anymore - too unreliable and their customer service is terrible.

I had a package arriving via FedEx - missed the first delivery so I worked from home the next day so I would be there - at 7:32 AM I got an email saying delivery was attempted but no one was home. I was 10 feet from my front door; no one attempted delivery. Same thing happened the next day.

In my situation I think the delivery driver was overloaded with packages that day (it was during Christmas) so he just took a few and marked attempted delivery without ever going to the address.

[jayshum]

Just wondering what happened with this. Hopefully the OP will provide an update.

[Snapolit1]

For valuable stuff, I would do Fed Ex overnight every time. Is there a chance things could go sideways. Of course. Valuable stuff sent around the world every day by fed ex. Diamonds, rare coins, even body parts. I have to imagine there is far less chance it falls off the back of a truck or walks out the back door than at the local P.O.

[Peter_Spaeth]

Originally Posted by Snapolit1

For valuable stuff, I would do Fed Ex overnight every time. Is there a chance things could go sideways. Of course. Valuable stuff sent around the world every day by fed ex. Diamonds, rare coins, even body parts. I have to imagine there is far less chance it falls off the back of a truck or walks out the back door than at the local P.O.

The quality of Fed Ex service to business recipients may be better than to residential. From my very limited experience, Fex Ex, USPS and UPS are fungible in terms of how often they actually ask me to sign and how often they just leave a package.

[parkplace33]

Originally Posted by jayshum

Just wondering what happened with this. Hopefully the OP will provide an update.

Same, very curious.

[frankbmd]

When I lived in northern Wisconsin. Fedex left a Christmas package at my neighbor's house. They were out of town for the holiday. The sender insisted that he had received notification of delivery. The package sat on the neighbor's doorstep for 6 days before I discovered it. It had been outside in single digit weather for 144 hours. The sender, not knowing my local weather, was concerned.

I opened the package immediately and it was fine.

What did the package contain you ask?

ICE CREAM