Ebay Authentication is a Comical JOKE.

raulus · #1 01-30-2025, 11:21 AM

Quote:

Originally Posted by packs

I have been in the buyer's position and had a transaction I purchased cancelled due to the program. eBay most certainly did not make any attempt to contact me as the buyer to see if I still wanted the card, and they definitely didn't take the time to take their own photos and send them to me to review. I knew that never happened and I don't understand why they told me it did.

I've twice been a buyer when there were problems identified during the AG process.

In both situations, I was emailed and contacted over the eBay app, with a description of the issue, and detailed photos identifying the issue that they identified. They then asked me to decide whether I still wanted the item, or whether I wanted to cancel the transaction. In both cases, I still wanted the item.

So it does happen this way, although it sounds like it doesn't happen every time.

OhioLawyerF5 · #2 02-01-2025, 05:20 AM

Quote:

Originally Posted by raulus

I've twice been a buyer when there were problems identified during the AG process.

In both situations, I was emailed and contacted over the eBay app, with a description of the issue, and detailed photos identifying the issue that they identified. They then asked me to decide whether I still wanted the item, or whether I wanted to cancel the transaction. In both cases, I still wanted the item.

So it does happen this way, although it sounds like it doesn't happen every time.

I have also been a buyer when the card failed due to condition, ebay reached out with detailed photos, and gave me the option to proceed with the purchase or pass.

So they definitely do that sometimes. I wonder why they don't do it all the time.

packs · #3 02-02-2025, 11:27 AM

I am now embroiled in an annoyance of my own. In 2022 I pulled a redemption for an autographed card and listed it. After maybe a year and a half I redeemed the redemption for the card because it didn't seem like there was a lot of interest. Flash forward to last week, someone purchased the redemption. I then mailed them to card I received when I redeemed.

Buyer has opened a return because they didn't receive the redemption card and are angry they received the actual card.

CardPadre · #4 02-02-2025, 11:43 AM

Quote:

Originally Posted by packs

I am now embroiled in an annoyance of my own. In 2022 I pulled a redemption for an autographed card and listed it. After maybe a year and a half I redeemed the redemption for the card because it didn't seem like there was a lot of interest. Flash forward to last week, someone purchased the redemption. I then mailed them to card I received when I redeemed.

Buyer has opened a return because they didn't receive the redemption card and are angry they received the actual card.

Yeah, bummer, totally your fault*.

*is what it sounds like

packs · #5 02-02-2025, 12:00 PM

They will get the return. Buyer can wait for the same card to come in the mail from Topps if they choose.

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