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  #1  
Old 02-15-2025, 04:55 PM
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Peter_Spaeth Peter_Spaeth is offline
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When nothing seems to adversely affect the demand for your services, there is no incentive to provide even passable customer service. Just crank out the flips and they will come and gladly pay. I don't imagine this model would work in many other business segments.
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Animal Farm grading.
Last edited by Peter_Spaeth; 02-15-2025 at 04:55 PM.
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Old 02-15-2025, 05:49 PM
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Lorewalker Lorewalker is offline
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Quote:
Originally Posted by Peter_Spaeth View Post
When nothing seems to adversely affect the demand for your services, there is no incentive to provide even passable customer service. Just crank out the flips and they will come and gladly pay. I don't imagine this model would work in many other business segments.
They really do not need a Cust Svc Dept. They do it for the optics but it is why it is the one area they did not prioritize building out when they grew to where they are. When you print money for people you never need to apologize.

One more reason why SGC is a much better run company and a easier company to support.
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Old 02-15-2025, 06:03 PM
raulus raulus is offline
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Quote:
Originally Posted by Peter_Spaeth View Post
When nothing seems to adversely affect the demand for your services, there is no incentive to provide even passable customer service. Just crank out the flips and they will come and gladly pay. I don't imagine this model would work in many other business segments.
It works with the big boys in my industry. For most big businesses, they have a pretty narrow pool of options, and in many markets it’s just 2. So the customers take what they can get and live with it.
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