Bad Luck on Ebay...Need advise on best way to proceed

[deadballpaul]

Get tracking for the package when you send it back. PayPal will ask for the tracking number for the returned package. At least they did when I had a dispute, & returned an item.

[jbbama]

You must return it using some form of tracking. Otherwise, seller can say "i never got it...blah, blah. blah") You probably already knew that...just my two.

[Bill Rayburn]

Patrick--I, also know the seller well. He has been ill so that may have delayed any response but he did give you his phone number. He didn't offer insurance as an option because he paid it himself as he does on most sales. I have seen this trophy and I can assure you it had never been damaged prior to shipment. He has a 99.4% positive feedback on 4,418 posts so I think that shows that he can be trusted to take care of the problem if given a chance first rather than trying to solve the problem on an open forum.