Bad Luck on Ebay...Need advise on best way to proceed

[White Borders]

Patrick,

I've never dealt with that seller, but in looking over his feedback I noticed this one, which is at least a positive sign:


I returned the item and received prompt refund. Honest ebayer.
baglover74 ( 35) Jun-25-09 15:53
Authentic PRADA Black & Silver Nylon Backpack Purse NM (#390054882443)
US $60.00

Hope it works out for you,
Craig

[Vintagecatcher]

I mailed back the trophy on Tuesday morning, and filed a claim a few minutes ago since the seller's response was that he packed it well, and I needed to deal with the Post Office, and that he wasn't going to do a refund.

Patrick

[Matt]

Originally Posted by Vintagecatcher

I mailed back the trophy on Tuesday morning, and filed a claim a few minutes ago since the seller's response was that he packed it well, and I needed to deal with the Post Office, and that he wasn't going to do a refund.

Patrick

So much for the character reference. You might want to explain to him that with the Post Office, the sender is the one who needs to make the insurance claim, not the receiver. regardless, I bet Paypal refunds you once you provide them with the tracking info that says it has been returned.

99% of people are great to deal with when everything is going smoothly; it's how they deal with things once something goes awry that differentiates them.