eBay Mess

[Jim VB]

The following post appeared a little while ago on the Ebay message board. It was made by someone in the company (garnor@ebay.com). It is message #92 in this thread:

http://forums.ebay.com/db2/topic/Spo...53170&start=90


Hi all,
We are aware of an issue that is causing members to be unable to narrow down the search results within some areas in Sports Trading Cards. This is not a permanent change and we are working to resolve it as quickly as possible.

Regards,
Garnor

[D. Bergin]

Originally Posted by Jim VB

The following post apperaed a little while ago on the Ebay message board. It was made by someone in the company (garnor@ebay.com). It is message #92 in this thread:

http://forums.ebay.com/db2/topic/Spo...53170&start=90


Hi all,
We are aware of an issue that is causing members to be unable to narrow down the search results within some areas in Sports Trading Cards. This is not a permanent change and we are working to resolve it as quickly as possible.

Regards,
Garnor

Wow, one hand doesn't seem to know what the other one is doing.

[barrysloate]

One post contradicts the other. Is it a permanent change or just an error that needs to be fixed? This is ridiculous.

[Jim VB]

Originally Posted by barrysloate

One post contradicts the other. Is it a permanent change or just an error that needs to be fixed? This is ridiculous.

My guess... it WAS a permanent change. One which created problems they had never imagined. 24 hours later... it's a systems problem that they are working tirelessly to fix.

It probably never occured to them what would happen when 200,000+ items went into one single category that could not be narrowed down.

Look at it this way, if they now reduce the classifications by 50%, we'll all think it's fine. If they had just made a 50% cut to start, everyone would have gone nuts (just like we did.) Now, they can "fix" it and be "great guys."

[D. Bergin]

I think Ebay needs to streamline their operation and cut loose all these talking heads, reps, marketing people and programmers that think they need to throw the whole freakin' system into a tailspin every couple of months in order to justify their jobs.

[Potomac Yank]

There's Mental Giant at eBay with a death wish for eBay, and he/she might get their wish.

Their slogan is: "We're working to make eBay easier to use." -- What a joke.

[judsonhamlin]

I wondered where the creative minds behind the Pontiac Aztek landed-- it's eBay. I've probably dropped off 90% in what I buy off of eBay over the last year - there are a couple of dealers whose stores i will scan occasionally, and a couple of saved sellers, but that is it.

[danmckee]

I just searched 1987 Topps set and got some hits, I don't see a problem here??

[tbob]

I complained to ebay and got nowhere other than the run around that the change is NOT permanent and they had to do this in order to streamline things and get them back to normal. Huh?
To answer the question way up the thread from ncinin about "does anyone do blind searching?" Absolutely. I collect certain caramel cards and some tobacco cards from 1909-1919 but if I happen to run across something I like, like a nice Old Judge or a sharp Fatima for a good price, I'll buy it, tuck it away, and use it as a trader or let it appreciate it and flip it. I don't collect E92, E99, E100, E101 or E102 but if I find a nice example at a deal, I'll grab it. I think a lot of collectors do the same thing.
Finally, the search tips are nice and useful, thanks for providing them but if you have noticed the tiny number of new offerings on ebay, it won't be long before buyers are punished simply because sellers are tired of screwing around with the new rules and stop listing. I am a collector but I constantly upgrade and sell cards to buy others I want more, again, a lot of us do this, but I will be damned if I will list any more cards on ebay for sale until this gets rectified

[paul]

I'm with Barry. I think one hand doesn't know what the other is doing. It's possible that the change is permanent. If so, those telling us that it is not permanent are probably referring to some other minor change that has been made, not realizing we are complaining about the major change. It's also possible that the change is a mistake that they are trying to fix. The people at ebay who say the change is permanent are again referring to some other minor change. Or it's possible that our complaints have made an impact, but somehow I doubt that.

[Northviewcats]

Hello Everyone,

I don't know if it will do any good, but I just called Ebay and told them that I wouldn't be listing anymore auctions until they resolved the sub-category problem. I just became a Power-seller a couple of months ago, so maybe if they get enough complaints/threats they will resolve the issue. I certainly hope they listen to us.

Best wishes,

Joe

[tbob]

Joe- Do you remember the number you called? I'd like to call the same guy to make the point also.
Tbob

[Northviewcats]

Hi Bob,

The number is 1-800-701-3229. When you call you will need to provide a pin number. This is nice to have because the person that you speak with knows exactly who they are talking to. If you don't have a pin number you can click on the help button and get a temporary pin number that is good for one hour. You will need to click on a question to get the pin.

Good luck,

Joe