Anyone lose a package through PSA?

jezzeaepi · #1 02-11-2011, 11:40 AM

No problem, I added my full name. I am a student at the Univerty of Washington.

The package was fully insured through fedex. PSA admits that it reached their property and that "someone" signed for it, but they have no idea who it is.

As far as the address is concerned, there is a slight issue. I sent it to the EXACT address that was on the back of the submission form, so I did everything right on my end. Unfortunetly it looks like PSA wrote down the wrong address for themselves on their own form... The address on the submission form does NOT list a them as being in "suite 100." It only gives the address for the building. The submission form is not old either, it is dated December 2010. I found this discrepency just yesterday when I looked at their website and noticed that they do indeed have "suite 100" as part of their address online, just not on the hard copy of the submission form that they sent me.
Regardless of the adress not having "suite 100" on it, it still had PSA listed as the recepient, so any fed ex guy should notice this.

Peace,
Jesse Rosen

DJR · #2 02-11-2011, 11:48 AM

.

jezzeaepi · #3 02-11-2011, 11:57 AM

Fed ex doesn't insure cards? Then why does PSA recomend them? And why did the fedex dealer I used accept the package when I told him it was $3300 of vintage baseball cards? lol this just keeps getting worse =P

vintagecpa · #4 02-11-2011, 12:41 PM

What do you consider a "vintage" card? I'm just curious if these were cards from your collection when you were 13 years old?

jezzeaepi · #5 02-11-2011, 02:38 PM

The Jordan was the only new card. I still have a ton of cards from when I was 13, but I know they arent worth anything right now. The ones I sent in were from 1955, 1956, and 1961. One of the cards was a 1955 Johnston Cookies Hank Aaron that was in great shape, and I doubt Ill ever be able to replace it if my package doesn't turn up =(

Peter_Spaeth · #6 02-11-2011, 02:48 PM

I thought PSA directed that Fed Ex packages be sent to a Fed Ex location to be held for pickup, not directly to their offices. I haven't sent anything there by Fed Ex for a while, but that is always how it worked.

Start by getting from Fed Ex the name of the person who signed.

jezzeaepi · #7 02-11-2011, 03:32 PM

Alright, so we have a major breakthrough in the case!

I went down to my shipper, and had him print up the signature confirmation page. The name didnt mean anything to me, but I did notice something else. On the regular tracking page, it doesnt give you the full address of the person who the package was delivered too. It only lists the city and state. On the signature confirmation page it gives you the full address, and the place I sent it too(PSA) was not the place that fedex delivered it too. They actually delivered it to someone 2 blocks away. Go fedex.

Thank you for your help guys. The signature confirmation page was the key to the mystery. My nightmare still isnt over, but let it be said:

PSA does not lose packages. Fedex does.

Peace,
Jesse

Tsaiko · #8 02-11-2011, 09:25 PM

Quote:

Originally Posted by Peter_Spaeth

I thought PSA directed that Fed Ex packages be sent to a Fed Ex location to be held for pickup, not directly to their offices.

Is that how it works for auction houses too?? When I sent my cards to an auction house, they insisted that I use their FedEx number, because they were insured up the wazoo.

jezzeaepi · #9 02-12-2011, 05:00 AM

"I thought PSA directed that Fed Ex packages be sent to a Fed Ex location to be held for pickup, not directly to their offices."

This is true if you send it via Air shipping, but if you send it ground it goes to a different address. Since I live on the west coast, I just sent it ground since it would get there in 3 days anyways.

Smokey Joe · #10 02-13-2011, 08:32 AM

IMHO....it is not the company (FED-Ex, UPS, USPS) but the worker. I know 4 people that work at FED-EX, 3 people that work at UPS, and 5 who work at USPS.
I have brought this subject up to most of them and they all say they know some workers who don't care. Aside from Reg. mail from USPS because if a packaged shipped Reg. mail falls on their hands and it is lost there is no if, ands, or buts....that person is responsible. If i have a package worth $1,000 or more i only ship USPS reg. mail and have never lost a package.

Correct on fed-ex not insuring baseball cards. Have asked and they won't do it.

If USPS loses a insured package they will pay but you need to wait 3 months and show proof the package was worth (X) amount of money...

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