Beware Carterscards2006

[Carterscards2006]

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.


Hopefully this ends this circus. Thank you!

[T205]

Very intresting. I am glad that this is now over no matter what the "end" result was. Perhaps this thread can die now.

[quinnsryche]

Originally Posted by T205

Very intresting. I am glad that this is now over no matter what the "end" result was. Perhaps this thread can die now.

I highly doubt the outcome will be the death of this thread!

[wake.up.the.echoes]

This thread is a zombie.

[bh3443]

Originally Posted by quinnsryche

I highly doubt the outcome will be the death of this thread!

Tony is right! I bet this thread grows even more.

[barrysloate]

I say 500 posts is a lock.

[bbeck]

I must have missed something in the 500 + posts. Was the card actually removed from the GAI holder? Paypal never sides with the seller, it must be an aberration. Next thing you know ebay will allow sellers to leave negative feedback for bidders who never pay.

[vintagecpa]

I would compare this victory to a NFL football team winning their opening regular season game, but then losing their all-star QB to torn ACL during the game.

[tiger8mush]

Originally Posted by vintagecpa

I would compare this victory to a NFL football team winning their opening regular season game, but then losing their all-star QB to torn ACL during the game.

Patriots in 2008! GQ coverboy Tom Brady went down in the first game of the season, which they won. Rookie backup Matt Cassel led them to an 11-5 record on the season, but they didn't make the playoffs.

[quinnsryche]

Originally Posted by Carterscards2006

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.

Hopefully this ends this circus. Thank you!

Congratulations. Finally, ebay got one right.

[vintagetoppsguy]

Originally Posted by quinnsryche

Congratulations. Finally, ebay got one right.

I agree. The shill bidding, criminal past and everything else aside (that has nothing to do with this particular case), the seller didn't do anything wrong. However, I do believe he should have communicated with the buyer and hopefully has learned a lesson here.

[Jim VB]

Originally Posted by Carterscards2006

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.


Hopefully this ends this circus. Thank you!

Win the battle. Lose the war.

I have expressed no opinion in this thread, as to which side was correct. I will say, however, that a seller who does not respond to inquiries from a customer will never get any of my business.

Paul, your position in this matter, added to your criminal past, has probably cost you far more than it was worth.

Congrats.

[Peter_Spaeth]

Originally Posted by Jim VB

Win the battle. Lose the war.

I have expressed no opinion in this thread, as to which side was correct. I will say, however, that a seller who does not respond to inquiries from a customer will never get any of my business.

Paul, your position in this matter, added to your criminal past, has probably cost you far more than it was worth.

Congrats.

Yeap, a phyrric victory if ever there was one.

[barrysloate]

A Pyrrhic victory.

Peter doesn't mind if I correct his spelling. That is a tough word indeed.

[Peter_Spaeth]

ouch!!
did I spell "embezzlement" right?

[Anthony S.]

Originally Posted by barrysloate

A Pyrrhic victory.

Peter doesn't mind if I correct his spelling. That is a tough word indeed.

Would slugging someone with glass bakeware be considered a Pyrex Victory?

[barrysloate]

Originally Posted by Anthony S.

Would slugging someone with glass bakeware be considered a Pyrex Victory?

If the glass bakeware turned out to be a priceless antique, it would be a pyrrhic pyrex victory.

[wake.up.the.echoes]

and if that glassware was shaped like the male sex organ, it would be a phallic pyrrhic pyrex victory.

[gnaz01]

Originally Posted by Carterscards2006

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.


Hopefully this ends this circus. Thank you!

I am sure the OP will chime in at some point

[slidekellyslide]

Originally Posted by Carterscards2006

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.


Hopefully this ends this circus. Thank you!

Congratulations?

[jezzeaepi]

Originally Posted by Carterscards2006

A few of our customers wanted to know how ebay would rule on this case so here is the update:


Hi carterscards2006,
eBay Customer Support has reviewed the case and made a final decision.

We decided not to issue the buyer a refund. You don't need to do anything else for this case. The hold on this PayPal transaction has been removed. This case is closed.

Decision:
This case has been decided in your favor. The hold on this PayPal transaction has been removed.


Hopefully this ends this circus. Thank you!

Actually you still lose because Id bet about half the people on this thread will never use your services again. PR > profit from one sale.

[vintagetoppsguy]

Originally Posted by jezzeaepi

Actually you still lose because Id bet about half the people on this thread will never use your services again. PR > profit from one sale.

Looking at his sales from the past 15 days, I don't think he's too concerned about that. Seller hasn't missed a beat.

[jezzeaepi]

Sure hes still going to have business, but it will be less then it could have been if he had handeled this with more class. Im not saying he alienated everyone, but Id say the opinions are split about 50/50 on this thread. In terms of value creation or value destruction, he destroyed future value by alienating customers.

[vintagetoppsguy]

Originally Posted by jezzeaepi

Sure hes still going to have business, but it will be less then it could have been if he had handeled this with more class. Im not saying he alienated everyone, but Id say the opinions are split about 50/50 on this thread. In terms of value creation or value destruction, he destroyed future value by alienating customers.

I strongly disagree. Look at the prices he realized in his past auction and they're all in line with VCP. Sure, he probably alienated some buyers, but does he really care as long as his sales are around VCP average?

For example, If he has a card with a VCP of $500, it's still going to sell for about that price no matter how many bidders the auction has. Does he care if he has 10 bidders or 20 bidders as long as the result is still the same?

In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit.

The bottom line is that it may have cost him some customers, but it didn't cost him any volume.

Edited to add: If anything, it cost Todd because I know for a fact that he's ended up on several seller's BBL.

[rhettyeakley]

Originally Posted by vintagetoppsguy

I strongly disagree. Look at the prices he realized in his past auction and they're all in line with VCP. Sure, he probably alienated some buyers, but does he really care as long as his sales are around VCP average?

For example, If he has a card with a VCP of $500, it's still going to sell for about that price no matter how many bidders the auction has. Does he care if he has 10 bidders or 20 bidders as long as the result is still the same?

In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit.

The bottom line is that it may have cost him some customers, but it didn't cost him any volume.

Edited to add: If anything, it cost Todd because I know for a fact that he's ended up on several seller's BBL.

I'm guessing you don't run your own business. Yes, it is extremely important to keep ALL customers happy--the funny thing about running a business is that you NEVER know the business that you lost. Even though he may be averaging near VCP, if he is losing even one high paying customer he is losing out on money and this thread and his responses have alienated at least one (Todd) and several other shave expressed their feelings towards not bidding with him.

"In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit."

This is very short-sighted as business doesn't work this way, why be happy with the 5 customers vs. the 10 when you could have had 11, 12 or 13 if you had just played your cards right and not pissed people off?

Rhett there is no winning with this one. He will be right no matter if the wall is blue and he says its green.

[vintagetoppsguy]

Originally Posted by rhettyeakley

I'm guessing you don't run your own business. Yes, it is extremely important to keep ALL customers happy--the funny thing about running a business is that you NEVER know the business that you lost. Even though he may be averaging near VCP, if he is losing even one high paying customer he is losing out on money and this thread and his responses have alienated at least one (Todd) and several other shave expressed their feelings towards not bidding with him.

"In other words, if you have a small business and your goal is $10K a week in sales, do you care if you have 10 customers that each spend $1000, or 5 customers that each spend $2000? No, you care about meeting your goals and making a profit."

This is very short-sighted as business doesn't work this way, why be happy with the 5 customers vs. the 10 when you could have had 11, 12 or 13 if you had just played your cards right and not pissed people off?

Actually I have owned my own business (Dealer Advertising Solutions, LLC) and I have worked for eBay and later served as a consultant to eBay Motors. However, you totally missed my point. Let me give you a real example. In Catererscards2006 last auction, he had a T206 Evers Cubs on Shirt PSA 5 that sold for $520. The VCP average is $528 and the last one sold on eBay for $504, so I think the card was in line with what it should have sold for. The auction had 19 bidders. My point is does it matter if the auction has 9 bidders, 19 bidders or 29 bidders as long as it sells for what it should? No, who cares about the number of bidders? The only thing that matters is the hammer price and I repeat the statement I made earlier. He hasn't missed a beat.