Ebay sellers not shipping to Canada?

Gradedcardman · #1 04-24-2011, 04:37 PM

Sorry for your frustration. I understand where you are coming from. I sell on ebay and ship all over the world. The issue as a seller shipping to Canada is tracking. eBay will back you as a seller if for shipments in the US you have tracking info. That way a buyer can't just take the item and then say they did not get it and demand a refund and possibly leave negative feedback. That would be my only reason not to but I choose to ship there anyway as the transactions are always smooth and I rarely have someone claiming they don't receive there items.

I personally don't like buying from Canada (cards) as most Canadian shippers don't fill out a customs form and it takes 3-4 weeks to get my item. I could do the same but want the customers happy.

That's all I can come up with !

greenmonster66 · #2 04-24-2011, 05:40 PM

That ain't just right! I have shipped to Canada several times and never an issue once! Sellers need to get with it!!!

Mr. Zipper · #3 04-24-2011, 05:49 PM

Quote:

Originally Posted by Gradedcardman

The issue as a seller shipping to Canada is tracking. eBay will back you as a seller if for shipments in the US you have tracking info. That way a buyer can't just take the item and then say they did not get it and demand a refund and possibly leave negative feedback. That would be my only reason not to but I choose to ship there anyway as the transactions are always smooth and I rarely have someone claiming they don't receive there items.

Ditto.

eBay seller protection is completely void unless there is a trackable form of delivery. If I am not mistaken, this means FedEx for outside the US and then costs shoot through the roof.

For an pricey items, FedEx may be an option, but for less expensive items it's just not worth the hassle. The seller is left in the position of rolling the dice with a non-trackable form of shipping. All it takes is for one buyer to claim "I didn't get it" and the seller gets hit with a chargeback and has no recourse.

I really miss the days of personal checks and postal money orders sometimes. Never once had an issue with those

brandoningram · #4 04-24-2011, 06:00 PM

I completely see where you guys are coming from. Understandable...but for something like a baseball that is completely ship/cost concious and trackable, there shouldnt be an issue...as long as I ( buyer ) flip the complete shipping costs right?

mcgwirecom · #5 04-24-2011, 06:01 PM

Thats correct. Paypal will only back you if you have tracking. I actually thought that having insurance was good enough because the tag had trackable numbers on it. Then I had a customer claim he didn't get the item. I called up USPS and they showed it as delivered. When I gave the numbers to Paypal they told me I had to have confirmation. I told them all they had to do was call USPS and give them the numbers from the insurance slip and they would confirm it was delivered. They would not lift a finger. They will only accept confirmation numbers. So I lost that one. My last experience to Canada was an item that sold for $60. I took a shot at just sending it rather than charge the seller a bunch of money to track it some how (I'm still not sure how). The seller claimed they never got it, so I decided its not worth it anymore.

thetruthisoutthere · #6 04-24-2011, 06:50 PM

Quote:

Originally Posted by mcgwirecom

Thats correct. Paypal will only back you if you have tracking. I actually thought that having insurance was good enough because the tag had trackable numbers on it. Then I had a customer claim he didn't get the item. I called up USPS and they showed it as delivered. When I gave the numbers to Paypal they told me I had to have confirmation. I told them all they had to do was call USPS and give them the numbers from the insurance slip and they would confirm it was delivered. They would not lift a finger. They will only accept confirmation numbers. So I lost that one. My last experience to Canada was an item that sold for $60. I took a shot at just sending it rather than charge the seller a bunch of money to track it some how (I'm still not sure how). The seller claimed they never got it, so I decided its not worth it anymore.

I am not a big seller on Ebay, but I also no longer sell to Canada either and I'll tell you why. Years ago I had two auctions won by our Canadian friends, but unfortunately both buyers claimed they never received the item they won. It's unfortunate but that's what happened to me. My two cents.

brandoningram · #7 04-24-2011, 07:26 PM

I would really hope its not dishonest Canadians that are doing all of these bad dealings to you guys. But by the sounds of it...it is. I also now believe that shipping FedEx, UPS, Purolator is likely the only true way to be sure to get your purchased item ( buyers standpoint ).
I feel bad for you guys who have been screwed around and understand why you guys and others no longer send up here. It sucks for honest guys like me that have a hard time getting things shipped to them...

mayx2 · #8 04-24-2011, 07:43 PM

I used to not sell to Canada,because when you look up the rates on ebay they always say$10.00 would be the cheapest cost to send a card!then i went to the post office and found that the price is no differerent than sending across country.They just don't list that option on ebay rates. Lou

mcgwirecom · #9 04-24-2011, 09:58 PM

Its not the shipping rate, its the confirmation. You can't get it to Canada. If the buyer says he didn't get it, you have no proof and he gets his money back and you get squat.

byrone · #10 04-25-2011, 10:45 PM

It's disappointing as a Canadian that so many U.S. sellers will not ship to Canada.

I understand the frustration of dealing with Paypal policies. I buy and sell, and deal with these regularly.

But cutting off all 35 million Canadians because of a few bad deals is unfortunate. As long as U.S. sellers ship with signature confirmation, all they need to do is notify potential customers of associated costs in their sale listing. That way, there are no surprises at check-out time. The U.S. seller is then covered for potential charge-backs.

It works both ways, as Canadian sellers face the same issues.

And I don't know of one Canadian seller that will not ship to the U.S.

oriolesbb6 · #11 04-24-2011, 07:26 PM

Quote:

Originally Posted by mcgwirecom

Thats correct. Paypal will only back you if you have tracking. I actually thought that having insurance was good enough because the tag had trackable numbers on it. Then I had a customer claim he didn't get the item. I called up USPS and they showed it as delivered. When I gave the numbers to Paypal they told me I had to have confirmation. I told them all they had to do was call USPS and give them the numbers from the insurance slip and they would confirm it was delivered. They would not lift a finger. They will only accept confirmation numbers. So I lost that one. My last experience to Canada was an item that sold for $60. I took a shot at just sending it rather than charge the seller a bunch of money to track it some how (I'm still not sure how). The seller claimed they never got it, so I decided its not worth it anymore.

I do not ship to Canada because of this as well. Sorry, but again it is not worth it to me.

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