eBay Buyer Issue- What do you think?

[kcohen]

I wouldn't have cared for your response. With the attitude it conveyed, it makes me wonder why you would bother with selling $12.95 items in the first place.

[PolarBear]

Originally Posted by kcohen

I wouldn't have cared for your response. With the attitude it conveyed, it makes me wonder why you would bother with selling $12.95 items in the first place.

+1

[ibuysportsephemera]

Thanks, I appreciate it.

Jeff

[ls7plus]

Jeff, as a lawyer with his own practice, I absolutely understand where you were coming from. I run across the equivalent when a prospective client calls, but either has no case or is not prepared to pay a reasonable fee for the legal service he is requesting. Often, these people just want to vent. But sometimes, if you take the time to listen to them, and treat them as you know they want to be treated, they'll come back with significant business in the future. And I know that sometimes it's tough to do that--we all have time pressures and the stress and strain of everyday life. Sometimes we're just not in the best of moods.

I don't think that you have permanently shot yourself in the foot with this post. What I'm primarily concerned with when an e-bay seller has something I need is his positive feedback. You have that, and it will continue to be a very valuable asset. After that, if I have a question with regard to the condition of an item that perhaps might not be accurately reflected in the scan, I do want to do business with a seller that is responsive to my questions, rather than evasive (although believe me, I can understand the time and trouble that can take with lower priced items). What it boils down to is a personal decision on your part, but future business may to some extent be dependent on that decision.

Best wishes for your business,

Larry

[Teamsets4u]

I would have provided a scan with a large watermark of either my name or auction number over the front.

While I agree that it is a pain in the but to pull the mag out and scan the pic. It is something you have to do to make the sale. You say it is not worth your time and I agree but you have probable spent more time on this thread that it would have taken you to load the pic for him.

That being said I have turned down more reasonable request becuase I did not feel it was worth my time or effort or I just did not care.

[FrankWakefield]

I'm guessing that the seller, somewhere in his listing, touts his great service, and that is what the potential buyer was whining about.

I'd have just sent him a scan.

On an ornery day I might have laid a clear ruler across it, so he could get an idea of the photo's dimensions, and so he'd have a slightly obscured scan if he was only after a free scan. That would have protected you...

[theseeker]

I can see a big Elway fan wanting a Bowl Program with Elways picture in it, to add to his collection. A scan of the photo, as a collectable? Not so much.

Asking for a scan to determine the size and type of photo, before placing a bid on a $12.00 item, doesn't seem unreasonable to me. As a serious buyer, with a 100% positive feedback, I would avoid a seller that makes a distiction with customer service based on the value of the item being sold.

If he's patient, that Bowl Program will pop up again for an asking price of less than $12.00.

[rp12367]

As as seller I would have sent scan. As a buyer if I got no response or refused to send scan , I simply would not bid.

[GrayGhost]

Since the headline of this column is ebay "buyer issue". Id like to ask you guys opinion. I sold a 10.00 item a week ago today on the Bay, and have not been paid. Now. my listing does NOT specify when I need to be paid by, but I have contacted the seller THREE times, twice via ebay and once via his email and have not received ANY reply at all, regarding payment.

Yes, its not a lot of money, but I don't want to get stuck paying a fee I shouldn't have to, if the bidder is a reneger. There was no underbidder either. Plus, I have a friend I can give the item too and he could sell it for me at some point too in his side business.

How difficult is it to open a Non paying bidder dispute and get FVF's refunded? Thanks in advance for the helop