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#1
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You can choose but it still is awful that they told us one thing and then switched it up. Also, they go against their official rules in no less than three instances concerning shipping and prize cards.
Mike Mader was "let go" I was told. He was probably fired for this fiasco but that is really only speculation. He used to post about once a week on the facebook sites to keep order and answer questions...now? Seems like no one does. I am very glad I had the last of my cards shipped and will not buy any new product for the foreseeable future. Joshua |
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#2
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I agree with the above posts about the custumor service at Topps. In this day and age, when custumor service is rapidly declining generally across the board, Topps still stands out as especially poor.
My son participated in the card giveaway last year and the delays, runaround and total disregard were unbelievable. It was just a few cheap cards, but it involved my son, who was very excited about getting the cards, and I really don't like having kids treated that way. I would never deal directly with Topps again. I'm sure this is the problem the OP is having. I hope you get your cards, and do understand your frustration. |
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