Frustrated With E-Bay

Brendan · #1 07-31-2011, 05:38 PM

Quote:

Originally Posted by D. Bergin

The buyer cannot leave a negative on an item if he did not pay for it, and the seller went through the non-paying bidder process to get his fees back.

You most definitely want to make sure he gets a non-paying bidder strike. It's the only way sellers can police against dead-beat bidders.

Sure, you want him to, but is it worth getting the buyer angry at you for? eBay won't do anything to the buyer unless he has several non-paying bidder strikes. If you open a non-paying bidder case, the buyer may pay. Then, he'll say the item was not as described (or he didn't receive it if there is no delivery confirmation). If he opens up a SNAD and sends you back an index card, you're out of luck. The same people who rip sellers off like this are the same people who often don't pay. To top it off, he'll probably leave a negative too.

The only real way to get back at non-paying bidders is to let other people know so they can block him. Other than that, you just have to hope that bad karma will catch up to him.

D. Bergin · #2 07-31-2011, 05:58 PM

Quote:

Originally Posted by Brendan

Sure, you want him to, but is it worth getting the buyer angry at you for? eBay won't do anything to the buyer unless he has several non-paying bidder strikes. If you open a non-paying bidder case, the buyer may pay. Then, he'll say the item was not as described (or he didn't receive it if there is no delivery confirmation). If he opens up a SNAD and sends you back an index card, you're out of luck. The same people who rip sellers off like this are the same people who often don't pay. To top it off, he'll probably leave a negative too.

The only real way to get back at non-paying bidders is to let other people know so they can block him. Other than that, you just have to hope that bad karma will catch up to him.

Well, if the buyer pays, there is no strike and no reason to be angry.

I am very patient when waiting for payments, but if a buyer doesn't pay, I send a second invoice, then I follow that up with a non-paying bidder notice a few days to a week later and about a week after that I finalize it with a non-paying bidder strike if I don't hear from them and put them on my blocked bidder list.

Usually the buyer ends up apologizing to me for being late, and paying their bill.

Of course there are exceptions, but it's worked for me so far.

...........and yes, payments have gotten noticeably slower since Ebay took away feedback power from Sellers.

I've also gone from having one or two deadbeats a year, to a half dozen or so a year.

t206hof · #3 07-31-2011, 06:30 PM

E-bay user name is hanibal1972 Be careful when dealing with this person.

vintagetoppsguy · #4 07-31-2011, 06:50 PM

Thanks. Added to BBL. Sorry this happened to you.

mintacular · #5 07-31-2011, 07:30 PM

I believe a buyer has 7-10 days to pay according to the rules. While I love to receive a payment before then I do not bother asking for payment until that time span expires, plus I think eBay sends a pestering automated emails during the 7-10 day span....Perhaps you should readjust your expectations in terms of when you think a payment should come through...I would love if eBay would offer bonus bucks to fast payers...

I do feel for you that as a seller you are at the whim of the buyer with the fbk system although I think you can "reply" to fbk left....My worst Ebay moment was I sold a '71 midgrade set (700+ cards) that was missing one low # common and the guy negged me, I emailed politely and he retracted it but still....

t206hof · #6 07-31-2011, 07:44 PM

Good point but the way I look at is when I buy on E-bay I pay in a timely manner and 7 to 10 days is not timely in my opinion, the truth is buyers can do anything they want on e-bay and sellers are at their mercy in most cases. It's kinda like when you loan somebody money the longer it rocks on the less chance you have to get your money back. Convenent memory loss.

mintacular · #7 07-31-2011, 07:50 PM

No offense Eric and I'm not trying to pick a fight with you but I think the terms of service or contract is that the payer has 7-10 days to pay...I love to get paid right away but also realize eBay sets the rules and I am in their playground so occasionally it doesn't happen as quickly as I like...As a buyer 90 percent of the time I pay within a couple days but occasionally I am waiting for some funds to come through and I wait more than that to send payment 'cause in my mind I have a week or so to pay based on the rules

Kzoo · #8 07-31-2011, 09:13 PM

Quote:

Originally Posted by t206hof

...the way I look at is when I buy on E-bay I pay in a timely manner and 7 to 10 days is not timely in my opinion...

I totally agree...95% of the time there should be no reason a buyer can't pay for an item within 2 days (and in my experience, 80% of buyers do).....7+ days is just LAZY and sloppy, in my opinion. If you don't have the money available, don't buy the item and don't waste the seller's time. If my items are unpaid or the buyer hasn't made an effort to contact me with a reason, I'll send a second invoice at 5 days and I won't hesitate one minute past 7 days to report a non-payment with Ebay. Most of the time it lights a fire under the buyer's rear end and they submit payment.....for me, taking the time to make extra trips to the post office 7+ days after an auction ends is annoying and a pain in the butt.....(in a way it's also my fault, I guess, because I choose to sell on Ebay and should be used to it by now). Ebay can be/frequently is frustrating.

Brendan · #9 07-31-2011, 07:34 PM

Quote:

Originally Posted by D. Bergin

Well, if the buyer pays, there is no strike and no reason to be angry.

I am very patient when waiting for payments, but if a buyer doesn't pay, I send a second invoice, then I follow that up with a non-paying bidder notice a few days to a week later and about a week after that I finalize it with a non-paying bidder strike if I don't hear from them and put them on my blocked bidder list.

Usually the buyer ends up apologizing to me for being late, and paying their bill.

Of course there are exceptions, but it's worked for me so far.

...........and yes, payments have gotten noticeably slower since Ebay took away feedback power from Sellers.

I've also gone from having one or two deadbeats a year, to a half dozen or so a year.

Of course if you get an honorable buyer this will happen. Not worth it in my opinion. Playing it safe when it comes to eBay is a good idea. Stay unnoticed and the odds of selling limits and other things eBay does to sellers go way down.

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