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#1
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You'll need to read up on the eBay and PayPal rules. At some point you can file a claim for item not being received. If the seller used Priority Mail, which is what he was advertising, it should take 3 days tops to a US address. I'm not sure what impact having him ship to a non-verified address will have.
Beyond that, if you send two questions to someone and get ignored I'd suggest scratching them off the list of sellers you want to do business with. If they can't be bothered to answer chances are they will not be overly committed to a smooth deal. Good luck with the transaction. |
#2
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Buyer and seller both made mistakes here. Both are at fault.
Several things to address: 1.) If you purchased multiple lots, the seller should have combined shipping for you. $49.95 shipping is absolutely ridiculous unless he shipped 5 separate packages. If he shipped everything in 1 package, then you got screwed on shipping. 2.) For the seller to covered (seller protection), he should have shipped to the address that is provided by PayPal. So, if the payment was made from your mother's PayPal account, the seller should have shipped to that address. Is that the address you're expecting the package to go to? 3.) Either way, the seller should have provided a tracking number. 4.) If you do not get your packages, I’m not sure who PayPal would side with in this case. This is very difficult and I wouldn’t recommend doing it like this in the future. If the seller doesn’t ship to South Africa, then move on to the next item. |
#3
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He can't PROVE payment for THIS purchase. If he tells PayPal that payment was made from another account, all the seller has to say is that was for a different purchase for different items. I'm not sure if the buyer is covered because the payment did not come from his PayPal account. |
#4
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I sent him a bunch of msgs most of which he now replied to, he hasnt yet provided a tracking number but did say this :
He has now replied with this: Dear 1acid85, if they are not there by friday you will not need to file a claim i will grant you a full refund - ksmithcards BTW- I am very suspicoiuse why i did not get a discount on shipping as i did buy multiple lots... should I be hitting this guy with 1 start negative ratings? Thanks |
#5
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If one payment was sent for all 5 items, then he should have combined the shipping for you. Just wait until you get the packages and look at the postage amount (how much it cost him to ship) on the package(s). If there is a significant difference, email him about the situation. He may refund you some of the shipping cost. If not, ding him! |
#6
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It sounds like you guys confused the sh!t out of each other... I wouldn't necessarily blame you or the seller for this mess. Those kinds of lots can create a bit of a mess just staying in the US, but once the South Africa thing came into play, it seems as though it made an even bigger mess. Not to mention different paypal accounts, addresses,, relays in shipping, so on and so on...
As long as he refunds you, I probably wouldn't blast him with negatives.. It sound like he's confused, you're confused, hell, even we're a bit confused. I'd probably give him a pass for the way things went, so long as tries to make it right. |
#7
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The seller's ad says:
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#8
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I really don't think you could leave him a negative anyway. You could, but he could get it removed by filing a NPB - which he has every right to do. I know the item was paid for, but technically YOU didn't pay for the item as far as eBay/PayPal are concerned. In other words, there is no record of payment from your eBay/PayPal account. Heck, you can't even get eBay's buyer protection. Hopefully the package(s) will show up and everything will work out.
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#9
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Well, since he paid through PayPal, as far as eBay and PayPal are concerned he did pay. They do not know this right now, (because he used a different account) but from past experience, if he were to call them up and show the proof of payment through the other PayPal account they will accept that.
If a seller ships to an unregistered PayPal address that is only the advantage to the buyer. It almost guarantees a buyer's success in a case. That's why you'll find that some sellers will not ship to unregistered addresses. If you don't receive the items, there's nothing to worry about. Simply go to the other PayPal account and file a claim through PayPal for item not received. Both PayPal and eBay claims are equally effective. If you didn't pay with a credit card, make sure to file a claim before 45 days are up. If you used a credit card, chargebacks will work 99% of the time. Last edited by Brendan; 08-04-2011 at 05:33 PM. |
#10
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Ok well he messaged me last night to say that the packages were returned to him- He even added" Im glad I got them back becuase I had forgot to pay for tracking" IM like WTF- I payd for the tracking.... Anyways I have now asked him to ship directly to me, he has not gotten back to me...
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#11
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He cannot file an INR because the payment wasn't made from his PayPal account. What is so difficult to understand about that? Edited to add: You can't pay for eBay purchases from a PayPal account that isn't yours. By your logic, if I am outbid on an item at the last second I can just send PayPal for the item anyway (although I didn't win) pretending to be the buyer? Yeah, I think I'll try that one and see how far I get. The payment has to come from the winning bidder's account. In the OP's case, all the seller has to say is that the payment from ther other person was for a totally different purchase and there is no proof otherwise. Last edited by vintagetoppsguy; 08-05-2011 at 12:32 PM. |
#12
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Sounds like it may be time to cut your losses (ie. time wasted) and just ask for him to refund your money. These "grab bag" type auctions where you get a box of undisclosed stuff are usually ripoffs to begin with, so consider it a lesson learned. I'd stay away from these types of auctions, as you'll never get full value on your dollar.
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#13
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Any form of payment will probably work. If he sent a check and photocopied it, they would consider that proof of payment. If he sent cash with tracking and signature confirmation, they would probably accept that too. Last edited by Brendan; 08-05-2011 at 12:58 PM. |
#14
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Here's the situation. He lives in South Africa and bought the cards with HIS eBay account. The cards were paid for from his MOM's PayPal account (who also lives in South Africa). He asked the cards to be shipped to a Massachusetts address. He's screwed!
You cannot pay for an eBay transaction from a PayPal account that doesn't belong to you and be protected by eBay. You couldn't be more wrong on this. |
#15
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He can file a PayPal case under that PayPal account! How could he be screwed? He can use that as proof of payment! How could he be screwed? Do you want me to call PayPal up and see what they say? The whole point of this thread is to help 1acid out. What 1acid needs to do is file a case under his mother's PayPal account. Unless an item is sent to that address, he will win the INR case. If for some reason he can't open up a case through his mother's PayPal account, he can go to plan B. That would calling up eBay and showing proof of payment through the other PayPal account. He would probably have to confirm some of the information on both accounts, so he would need to have that printed out/written down. So 1acid can A. Do what I just said B. Consider himself screwed and lose his money A great forum for these issues is aspkin.com/forums. It's mainly for people having eBay and PayPal issues (suspended accounts, selling limits, etc.). Most people there sell on eBay as their main job, so they know just about anything there is to know about PayPal and eBay. People over there would know exactly what to do. Last edited by Brendan; 08-05-2011 at 03:44 PM. |
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