Fed-Ex/Mears Insurance Claim

[ruth-gehrig]

Yeah I'm not a real big fan of the "no signature required" type of delivery.

[christopher.herman]

Originally Posted by ruth-gehrig

Yeah I'm not a real big fan of the "no signature required" type of delivery.

I swear by the good ol' USPS. My rule is that anything over $250.00 requires a signature (outgoing or incoming) but I also only live 5 blocks from my post office so I don't mind missing the package and walking to pick it up.

[mrmopar]

I wonder if many of the drivers are told to do the ring and dash. I have watched a driver come to my front door, ring the bell and turn around and leave. They are not waiting for you to answer. The bell ring is a "courtesy" I suppose to let you know it arrived. If you don't hear it, you have to stumble upon your package later.

Saves time, but can lead to many problems with "non-delivery" or theft.

I have all of my collectibles come to my work address. Someone is always there and it is as safe as anything, plus then the address I share with the world is not where my collection is housed. Further protection...you never know when someone may try something funny because they have your home address!! Buy or trade for $1000s of items and then give someone a map to your front door!! Maybe I am a tad paranoid and I don't even live in the "bad area" of town, just like to be cautious.

[zljones]

I hear ya about being pararnoid, I will not even talk about my collection or show any pics on Facebook or anything. I tell my closest of friends not to mention my collection to strangers, because heaven forbid they get my address then.......

[autograf]

UPS Store mailbox.....real street address and any delivery service delivers there, they sign for it and I pick it up every other day or so.....12-15 bucks a month for piece of mind.....

UPS and FedEx will driver release items of lower value...generally under $500 unless the sender specifically says they require a signature but then the sender pays more for the shipment. Depending on the neighborhood and situation, the driver release is often up to the driver......26 year UPS guy here....

[Jacklitsch]

UPS Store mailbox.....real street address and any delivery service delivers there, they sign for it and I pick it up every other day or so.....12-15 bucks a month for piece of mind.....

+1

[Ronnie73]

I never had a claim with Fed Ex but did have one with UPS a few years back. It was on some computer equipment and it never showed up so I finally checked the status online and it said it was delivered and signed for. I called UPS and told them that it wasn't my signature and didn't know who's it was. It turned out to be the UPS drivers signature. When a signature was required and nobody was home, he would sign his name and leave the package at the door. Well the next delivery I got from UPS, I was home for and the driver was not happy at all with me. I finally had to have all UPS deliveries sent to another location so I didn't have to deal with that driver and the possible loss or damage that he could cause. The loss was around $300 but was only insured for $100 by the seller and he refused to cover the difference in the loss even though he under insured the package to save money.

[D. Bergin]

Originally Posted by mrmopar

I wonder if many of the drivers are told to do the ring and dash. I have watched a driver come to my front door, ring the bell and turn around and leave. They are not waiting for you to answer. The bell ring is a "courtesy" I suppose to let you know it arrived. If you don't hear it, you have to stumble upon your package later.

As a former UPS driver, that's exactly what you are trained to do for most house deliveries. If you wait for everybody to come to the door, you won't keep your job for very long.

As a 6 year cover driver who often had to fill in for other drivers routes I wasn't familiar with, it was of even more importance that you finish your deliveries as quickly as possible, to make up all the time you were losing by not actually knowing the structure of the route you were on.

They also kept detailed statistics on every aspect of your day, and packages brought back to the building was one of the things that were highly frowned upon. Unless a package specifically said "Signature Required", you were expected to find a way to deliver it.

[kmac32]

See UPS Is no different than any other corporate situation. Always a numbers game. Not good!

[brett 75]

Sorry to hear of the lost package. That is always one of the biggest fears I have of coming home and no package on the porch . Did it come or did it get ripped of by somebody ? I expected one Friday didn't show up and got a little worried, then came home on Monday to find the we missed you note. At least it came. hope everything turns out for you. Brett

[tolstoi]

That's a bad situation and very frustrating. It's weird, I think it is this time of year where you hear a lot of the mail delivery horror stories. A local collector was telling me a situation his wife had with an ebay seller, and it was pretty much the same thing, no insurance, no signature just regular delivery confirmation.

Package was stated as delivered to her address but nothing arrived and they had a lock and key mailbox, so nothing would have been stolen. Apparently the post office confirmed that a new carrier had been on the route that day and decided that they would review the situation but no insurance had been purchased by the seller. She lost out, and apparently was pretty frustrated too.

He told me that he is expecting a sweater now for christmas,