Auction House Shipping

[thekingofclout]

Originally Posted by thecatspajamas

I may be cynical after dealing with impatient eBay buyers for so long, but I think anyone demanding same-day shipping service should first have to assemble and pack a hundred or more orders in a day themselves. Keep in mind that in most cases, you're not talking about all individual slabbed cards that you can just toss in a mailer and slap a label on it and you're done. These guys typically have to deal with all different shapes and sizes of items which may be combined in any kind of unpredictable manner depending on who bid on what.

Frankly, I'm surprised by how fast they get my stuff to me as it is, especially when some of these auctions have 1000+ lots in them. My personal philosophy is "get it to me when you can, just pack it well and don't lose it." I would actually expect it to take longer to turn around if I get my payment in quickly since it's going to hit at the same time as who knows how many other buyers', as opposed to those straggling payments that come in after everybody else's stuff has already shipped out.

Without knowing for sure which auction house the OP is referring to, I would point out that most of them give an estimated shipping time from when your payment clears. If they're still within their stated timeframe, I don't think you have any room to complain since you agreed to that when you bid in the auction. You might suggest to them ways they can improve their service, but you can't expect them to tailor their business to the wishes of every individual customer. If you can't wait a couple more days for your cardboard, then don't bid with them.

As usual, Lance is absolutely spot-on.

[Runscott]

Originally Posted by thekingofclout

As usual, Lance is absolutely spot-on.

I don't think so. He ends his rebuttal with " If you can't wait a couple more days for your cardboard, then don't bid with them."

A couple more days after 'what'? My guess is that I'm currently waiting for all the dealer wins to get processed. I know this was true in the past, as I would send in a cashier's check immediately, then while waiting to even get a notice of shipment, would see items won by others show up on ebay. This isn't a good way to do business, and with all the options available, it's not something that is forgotten.

[FrankWakefield]

One day.

An auction house would already have a winner's address information, so they can easily get a package ready for shipment... so ONE DAY after payment has cleared.

If it takes longer than that, then they have too much going on with too little help, or they've allowed a bidder to bid whom they mistrust...

As for the places that wait 14 days, pay them with a cashiers check or a certified check. Then, if they don't ship in one day, quit participating in their auctions. In this day and time 14 days is inexcusable.

[thekingofclout]

Originally Posted by Runscott

I don't think so. He ends his rebuttal with " If you can't wait a couple more days for your cardboard, then don't bid with them."

A couple more days after 'what'? My guess is that I'm currently waiting for all the dealer wins to get processed. I know this was true in the past, as I would send in a cashier's check immediately, then while waiting to even get a notice of shipment, would see items won by others show up on ebay. This isn't a good way to do business, and with all the options available, it's not something that is forgotten.

I stand corrected Scott. Correction: Lance is absolutely spot-on except for the line he ends his rebuttal with, as Scott so precisely pointed out.

You know what... the hell with it. I take that back. In my opinion, I agree with what Lance wrote, up to and including the line he ends his rebuttal with.

BTW... I really don't think it's necessary to add "IMO" or "IMHO" every time I make a comment. The comment is mine and mine alone. No one is speaking for me (except for Lance, of course). It's my comment, so hence it's my opinion. Jeez.

[Runscott]

Originally Posted by thekingofclout

I stand corrected Scott.

Okay, no need for that as everyone's welcome to their opinion, but thanks anyway.