Still questions about GFA Authenticated

[mschwade]

Originally Posted by RichardSimon

I again tried to write to them, this time using a link to one of their founders, directly on their website.

This is what I got in return:

"Delivery to the following recipient failed permanently:

jackie@gfaauthenticated.com"

You would think this company would have an operating e mail system which is using their domain name, but my e mail attempt DID NOT EVEN GO THROUGH.
Mr. Rocchi, Ms. Gomez can you possibly explain this lack of communication with the public? This is not my first attempt to contact them.
So far I have only seen their certs on AtAuction.com and I think we have discussed that site already. Formerly the home of Mr. Burczyk and Mr. Morales.
Come on Steve, you were never shy before. What is the problem now?

Why would you pick her to write?

[thetruthisoutthere]

It certainly didn't take long for a Mickey Mantle signed photograph authenticated by Guaranteed Forensic Authenticators (Steve Rocchi) to show up on Ebay.

It didn't last long. It was removed rather quickly. Geez, I wonder why.

GFA-Mantle-5.jpg

GFA-Mantle-6.jpg

GFA-Mantle-7.jpg

[RichardSimon]

Originally Posted by mschwade

Why would you pick her to write?

My motives were pure as the driven snow .
It was a choice between Mr. Rocchi and Ms. Gomez,,, not hard to choose there.

[drc]

I would think the email problem was a website design or email setup mixup. I don't know why a company, even a bad one, would intentionally list non-existant emails.

[Mr. Zipper]

Originally Posted by drc

I would think the email problem was a website design or email setup mixup. I don't know why a company, even a bad one, would intentionally list non-existant emails.

To create an appearance of legitimacy to the casual browser. The 1 in 100 who actually try to email them, they can always claim "I didn't get it" or "technical difficulties."

Just speculating...

[drc]

I'm not saying stupid businesses don't do stupid things, but that would be a most bizarre marketing technique. Like painting an entrance door on your hobby shop so it looks like a real door to passersby. If you don't really want people to email, simply don't post emails on your company web site.

[thetruthisoutthere]

Originally Posted by drc

I'm not saying a stupid business wouldn't do stupid things, but that would be a most bizarre marketing technique. Like painting an entrance door on your hobby shop, so it looks like a real door to passersby. If you don't really want people to email, simply don't post emails on your company web site.

There is no marketing.

[thetruthisoutthere]

Originally Posted by drc

I would think the email problem was a website design or email setup mixup. I don't know why a company, even a bad one, would intentionally list non-existant emails.

David, do you really believe that?

Six months and they haven't corrected it yet? Really?

[RichardSimon]

Originally Posted by drc

I would think the email problem was a website design or email setup mixup. I don't know why a company, even a bad one, would intentionally list non-existant emails.

Even if that were true David, the problem has been in existence since day 1 of the website being up. E mails bouncing or contact forms not being answered. This company has not answered one query, and there have been a number of them, since they opened their doors.
And the only authentication they appear to be doing is for AtAuction.com.

[thetruthisoutthere]

Originally Posted by RichardSimon

Even if that were true David, the problem has been in existence since day 1 of the website being up. E mails bouncing or contact forms not being answered. This company has not answered one query, and there have been a number of them, since they opened their doors.
And the only authentication they appear to be doing is for AtAuction.com.

Exactly.

They (GFA) opened their doors on Sept. 12, 2011 and six months later the emails are still bouncing. Please!!!!

[drc]

So your suggestion then would seem to may be a front or a superficiality or whatever, and the web site is merely there to make everything appear legit to the casual collector-- and that a real authentication company website, trying to get customers as most companies try to do, would have such things as working email addresses.

[RichardSimon]

It is hard to say what it is when they never answer any queries but people can draw their own conclusions.
Some collectors here on 54 were interested when they saw the posted rates for authentication ($10-30) but those rates don't mean a thing if you cannot submit any items.

[thetruthisoutthere]

Originally Posted by drc

So your suggestion then would seem to may be a front or a superficiality or whatever, and the web site is merely there to make everything appear legit to the casual collector-- and that a real authentication company website, trying to get customers as most companies try to do, would have such things as working email addresses.

Can you explain otherwise?