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Old 09-10-2012, 08:26 PM
Moonlight Graham Moonlight Graham is offline
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Join Date: Dec 2011
Posts: 2,720
Default I called PSA Customer Service.....

Well, I did what I said I wouldn't do, I called PSA Customer Service. After all, this was day 18 on a 5 day submission. I spoke with Laura and she was very friendly. She told me how backed up they were and the fact that i sent my Cobb card in for a review meant it was going to take even longer due to the fact that the senior graders needed to examine it longer. She asked me if she could call me back after she went and checked on the order. She said it would be about 20 minutes. Well 2 hours later she did call back and said they would try and have the order ready tomorrow (9-11). She also said I would receive a free grading voucher and I even talked her in to throwing in one of those new PSA/DNA briefcase looking things. Laura was nice and said that she was sorry for the long delay and said I had waited long enough for my order and that any excuse she would have given me wouldn't have been good enough. Oh well, we'll see what happens tomorrow.
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