Paypal Family and Friends Payment Problem Anyone else??

thecatspajamas · #1 05-06-2014, 09:43 AM

When sending money in that fashion, the sender has the option of eating the fees so that they are essentially sending 103% of whatever the amount is and the recipient gets 100% of the amount specified for the transaction. On the receivers end, this may look like a "Friends and Family" transaction (in that no fees appear to have been taken out), but it's not quite the same, and may still afford the sender some measure of protection. That sounds to me like what's going on here, but as a frequent user of Paypal, I would be interested to hear clarification from the OP as to exactly what the situation is.

perezfan · #2 05-06-2014, 11:20 AM

The package almost always eventually shows up. Few things are more frustrating than these lost/delayed deliveries, but I bet this is a non-issue in a few days.

Best of luck, Fred

vintagetoppsguy · #3 05-06-2014, 11:28 AM

I'd like to know if the impatient buyer is a board member here. If the OP supplied him with a tracking number, it was pretty crappy to file a PayPal claim at this point anyway rather than giving it a few more days.

tbob · #4 05-06-2014, 01:54 PM

Quote:

Originally Posted by vintagetoppsguy

I'd like to know if the impatient buyer is a board member here. If the OP supplied him with a tracking number, it was pretty crappy to file a PayPal claim at this point anyway rather than giving it a few more days.

I agree. I too would like to know if it is a board member...

whiteymet · #5 05-06-2014, 10:59 PM

Hi Guys:

I am the OP. I will try to answer/clarify what has been posted/asked here. Sorry I am answering late. I am not on here everyday and I have not been getting instant email notifications as I signed up for. Only received one notice after the first reply. Nothing since.

The payment was most certainly through F&F's. The buyer instigated the payment through F&F's I did not for example send him an invoice. I don't even know if this is possible with F&F.

I did request the payment be made through F&F.

The buyer is NOT a board member as far as I know.

I too thought he jumped the gun in starting the process with paypal. The package arrived at a unit near him. He has visited the unit, asked questions etc. but so far no package. He panicked. The stuff inside is worth about $2K. When I said to him I thought he could have waited a while longer, his response was:

So is it early?? Could be ... But honestly the situation is very disappointing. I called PayPal and advised the situation as I was ensuring what the protocol would be....PayPal agreed that a case was in my best interest.

I too thought F&F had no or not much recourse for the "buyer". But IF they told him to start a case who knows. There is insurance on the package, but who knows if the P.O. will pay off or not. I have heard horror stories about that and establishing value etc.

I have no interest in screwing the guy. If the package is lost I would repay him the insurance, but in the meantime he has $2K of my $$ tied up.

And what happens if the P.O. does pay out and the package arrives months later?

Another question. Who should start the insurance process? The seller or the buyer? The buyer paid for the insurance, so should I send him the receipts and he deals with the P.O. gets the payout etc. or is the onus on the seller?

I await your responses!

Thanks,

Fred

Sean1125 · #6 05-06-2014, 11:11 PM

F and f is at your own risk. To put it bluntly you are an IDIOT if you accept a gift that isn't blank (refund it and demand a blank payment or take it normal). You should never send a gift that is not blank....I refuse and refund if someone does not trust enough to send blank.

I need to put together a paypal guide for the forum. Its simple if you don't trust the person don't pay with a gift. I will try my best tomorrow.

whiteymet · #7 05-06-2014, 11:26 PM

Quote:

Originally Posted by Sean1125

F and f is at your own risk. To put it bluntly you are an IDIOT if you accept a gift that isn't blank (refund it and demand a blank payment or take it normal). You should never send a gift that is not blank....I refuse and refund if someone does not trust enough to send blank.

I need to put together a paypal guide for the forum. Its simple if you don't trust the person don't pay with a gift. I will try my best tomorrow.

Looking forward to your "guide" and an explanation of what BLANK is.

There was not a matter of trust in this transaction. The problem only arose when the P.O. "lost" the package. BTW I was the RECIPIENT of the F&F payment, so I did not pay with a gift as you reference. But I guess that makes me an IDIOT to accept the payment that I requested.

UnVme7 · #8 05-06-2014, 11:58 PM

Quote:

Originally Posted by whiteymet

Hi Guys:

I am the OP. I will try to answer/clarify what has been posted/asked here. Sorry I am answering late. I am not on here everyday and I have not been getting instant email notifications as I signed up for. Only received one notice after the first reply. Nothing since.

The payment was most certainly through F&F's. The buyer instigated the payment through F&F's I did not for example send him an invoice. I don't even know if this is possible with F&F.

I did request the payment be made through F&F.

The buyer is NOT a board member as far as I know.

I too thought he jumped the gun in starting the process with paypal. The package arrived at a unit near him. He has visited the unit, asked questions etc. but so far no package. He panicked. The stuff inside is worth about $2K. When I said to him I thought he could have waited a while longer, his response was:

So is it early?? Could be ... But honestly the situation is very disappointing. I called PayPal and advised the situation as I was ensuring what the protocol would be....PayPal agreed that a case was in my best interest.

I too thought F&F had no or not much recourse for the "buyer". But IF they told him to start a case who knows. There is insurance on the package, but who knows if the P.O. will pay off or not. I have heard horror stories about that and establishing value etc.

I have no interest in screwing the guy. If the package is lost I would repay him the insurance, but in the meantime he has $2K of my $$ tied up.

And what happens if the P.O. does pay out and the package arrives months later?

Another question. Who should start the insurance process? The seller or the buyer? The buyer paid for the insurance, so should I send him the receipts and he deals with the P.O. gets the payout etc. or is the onus on the seller?

I await your responses!

Thanks,

Fred

The seller should still have all of the insurance info. Have him give it to you so you can go to the PO with it. I had this happen with a bat that was stolen(or had fallen out but you be the judge) out of the bat tube and luckily the guy put insurance on it. The PO did in fact pay me and really, it was pretty easy actually.

But you're right, the item could show up several weeks later. Exact same thing happened again with a bat falling out. Received an empty bat tube and had to contact the PO to turn in a lost item giving them a description. Sure enough, about a month later the bat was found and shipped to me wrapped in brown paper by the PO. Shocked it actually showed up since it was a Winfield used bat with his name right there on the barrel, bright as day. I thought for sure it was a goner. Anyways, that was an EBay transaction that the guy had to give me my money back. Then it showed up and I went ahead and paid him right back, which I didn't have to do but obviously did.

So yes, an item/package could be found weeks/months later and shipped to the buyer even if the buyer already got a refund. Definitely happens, but hopefully the buyer does the right thing in this instance.

whiteymet · #9 05-07-2014, 12:26 AM

Where on the paypal website does it say you can not use F&F to purchase goods? I have not found it.

Actually I found this:

Requesting Payments and Money Online - PayPal
... Friends or family. This is for a good or service Free for you. ... You're also covered by our Purchase Protection. Goods or services. Business. ...

Is F&F considered a Direct Payment?

I also found this on the paypal website:

PayPal User Agreement

Even if your payment is not eligible for PayPal Purchase Protection, you can file a Dispute and try to resolve the issue directly with the Seller; however, PayPal will generally not find in your favor if you escalate a Dispute to a Claim for an item which is not eligible for PayPal Purchase Protection.

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