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  #1  
Old 08-14-2014, 03:14 PM
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Ja.son Hugh.es
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Well, if you're an active member on here and you've read the many Probstein threads I'm not sure what to tell you. When you deal with the devil, sometimes you get burnt. It might be harsh in the reference, but when you get in bed with a thief you shouldn't expect him play fair.
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  #2  
Old 08-14-2014, 03:16 PM
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Ja.son Hugh.es
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I don't want you to think I don't feel for you. That sucks big time and I would be extremely pissed off too. I just think you should have known better. Hopefully you will get them back one way or another. Good luck
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  #3  
Old 08-14-2014, 03:28 PM
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Why should he have known better? I don't think to date anyone has questioned Rick's customer service.
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  #4  
Old 08-14-2014, 03:33 PM
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Quote:
Originally Posted by Peter_Spaeth View Post
Why should he have known better? I don't think to date anyone has questioned Rick's customer service.
I think it's his customers bidding patterns which have been questioned often and rightfully so.
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  #5  
Old 08-14-2014, 03:54 PM
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Quote:
Originally Posted by Leon View Post
I think it's his customers bidding patterns which have been questioned often and rightfully so.
Rich's issues are not limited to his customers' bidding patterns. Rick has some Rick issues with certain of his own items which have also miraculously been run up.
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  #6  
Old 08-14-2014, 03:56 PM
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Default Just curious
when you consigned did you pay extra for the shilling service?
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  #7  
Old 08-14-2014, 04:19 PM
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Quote:
Originally Posted by Shoeless Moe View Post
when you consigned did you pay extra for the shilling service?
I'd like to nominate this as post of the month......
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  #8  
Old 08-14-2014, 05:58 PM
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I consigned with rick once in either 2010 or 2011. I did alright in in the auctions , but thought I could have done alot better. He called me with final prices and promptly mailed my check. But ive also heard alot the stories of late and probably would not consign again. Lately too, I havent seen him setting up at as many shows anymore. But overall, I found him to be a nice guy and treated me well and I have no complaints, just surprised.
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Last edited by refz; 08-14-2014 at 06:00 PM. Reason: grammar rodeo head buckaroo
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  #9  
Old 08-14-2014, 03:49 PM
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Quote:
Originally Posted by Peter_Spaeth View Post
I don't think to date anyone has questioned Rick's customer service.
I'm not sure about this forum, but on the CU boards there have definitely been some other consignors that weren't happy with Probstein's customer service for one reason or another.
Last edited by vintagetoppsguy; 08-14-2014 at 03:50 PM. Reason: Grammar
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  #10  
Old 08-14-2014, 04:28 PM
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Originally Posted by Peter_Spaeth View Post
Why should he have known better? I don't think to date anyone has questioned Rick's customer service.
Are you kidding me??? I suppose we should consider consigning with Legendary as well. To even remotely support this clown is ridiculous.
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  #11  
Old 08-14-2014, 05:17 PM
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Originally Posted by Duluth Eskimo View Post
Are you kidding me??? I suppose we should consider consigning with Legendary as well. To even remotely support this clown is ridiculous.
Not kidding you at all. There is a huge difference between the crap that goes on on the auction side and customer service. PWCC, as far as I can tell, has spotless customer service despite questions that have been raised about their auctions and scans. I had thought the same was true of Rick, at least I hadn't seen anything on this forum suggesting otherwise. I am not ENDORSING supporting these people, just questioning your suggestion that the OP should have expected this. He shouldn't have.
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Last edited by Peter_Spaeth; 08-14-2014 at 05:18 PM.
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  #12  
Old 08-14-2014, 05:20 PM
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Quote:
Originally Posted by Peter_Spaeth View Post
Not kidding you at all. There is a huge difference between the crap that goes on on the auction side and customer service. PWCC, as far as I can tell, has spotless customer service despite questions that have been raised about their auctions and scans. I had thought the same was true of Rick, at least I hadn't seen anything on this forum suggesting otherwise. I am not ENDORSING supporting these people, just questioning your suggestion that the OP should have expected this. He shouldn't have.
Does "spotless customer service" take into account rampant fraud on a high percentage of his auctions in which customers get defrauded?
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  #13  
Old 08-14-2014, 05:22 PM
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Originally Posted by calvindog View Post
Does "spotless customer service" take into account rampant fraud on a high percentage of his auctions in which customers get defrauded?
No, as I said, I consider them different things altogether. Customer service is handling consignments, paying consignors timely, shipping timely and securely, etc.
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Four phrases I have coined that sum up today's hobby:
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Stuff trumps all.
The flip is the commoodity.
Animal Farm grading.
Last edited by Peter_Spaeth; 08-14-2014 at 05:23 PM.
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  #14  
Old 08-14-2014, 11:45 PM
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Quote:
Originally Posted by Peter_Spaeth View Post
Why should he have known better? I don't think to date anyone has questioned Rick's customer service.
Regarding customer service...I recently sent an inquiry to Rick regarding a Dixie Lids Hubbell asking if it was the large or small example. His reply was "I'm not sure, sorry"...end of reply. Seriously, you are selling cards as a business? A potential buyer asks a question that should have been stated in the description, and you dont know and dont bother to know? That to me is a lazy seller that cares less for customer service.


Just one man's opinion.
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