Battersbox

[pokerplyr80]

Not much to say that hasn't been said, but yes I would also block a buyer who returned 4 cards.

[Beatles Guy]

To echo everyone's previous comments, I'd probably block you too. I'm about as generous as you can be when it comes to returns, but four with a seller in a short period of time just because they didn't grade out like you'd hoped? I'd be aggravated.

As for the seller, I've returned one thing to them and had a pleasant experience thereafter.

[autograf]

Ditto on the blocks..........I've bought TONS from Battersbox and find them to provide great scans and great service. Were the MK's on higher grade stuff or lower grade stuff? They are a huge operation and shipping high $ cards back and forth frequently would make it somewhat difficult. Plus there's the issue of who eats the shipping each way, etc.....good luck with whatever you decide to do.

[jrawlsian]

Originally Posted by autograf

Ditto on the blocks..........I've bought TONS from Battersbox and find them to provide great scans and great service. Were the MK's on higher grade stuff or lower grade stuff? They are a huge operation and shipping high $ cards back and forth frequently would make it somewhat difficult. Plus there's the issue of who eats the shipping each way, etc.....good luck with whatever you decide to do.

Lower-grade MKs- but see my post above about the 1951 Bowman Ford they sold me with no scan of the back that had writing on it.

[jrawlsian]

Originally Posted by Beatles Guy

To echo everyone's previous comments, I'd probably block you too. I'm about as generous as you can be when it comes to returns, but four with a seller in a short period of time just because they didn't grade out like you'd hoped? I'd be aggravated.

As for the seller, I've returned one thing to them and had a pleasant experience thereafter.

Then as a seller don't peddle questionable raw cards that you know or should know are lower grades than you're selling them for. Furthermore, if you're tolerant as they come, then you're not going to block a buyer based on otherwise-cordial transactions, or are you? Finally, how much is 5 minutes of aggravation worth? If you value 5 minutes of annoyance more than $500, then go for it. My biggest criticism of the industry is rampant overselling practices both in brick-and-mortar and online but especially online.

[Beatles Guy]

Originally Posted by jrawlsian

Then as a seller don't peddle questionable raw cards that you know or should know are lower grades than you're selling them for. Furthermore, if you're tolerant as they come, then you're not going to block a buyer based on otherwise-cordial transactions, or are you? Finally, how much is 5 minutes of aggravation worth? If you value 5 minutes of annoyance more than $500, then go for it. My biggest criticism of the industry is rampant overselling practices both in brick-and-mortar and online but especially online.

If a buyer returns a card to me because I overlooked something then that is not a problem. I have offered to refund the full amount to a customer and let them keep the item on a couple of occasions. I post clear and concise scans of all my cards to try and avoid returns, but it does happen. Having a buyer repeatedly buy items and return them because they didn't grade out like they wanted is a problem. If a card gets to you in the shape you expected but doesn't grade high enough for you, do you return it?

It's not aggravation to me if someone returns a card because of my mistake, it is aggravation if I have to deal with returns on several transactions with the same buyer because a TPG graded the cards a 4 instead of a 5.

Why do you insist on buying from Battersbox if they won't provide a back scan at your request? Why do you continue to buy from them if you have been burned on more than one occasion?

[jrawlsian]

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[ALR-bishop]

It seems obvious the seller thought you were misusing the policy and had become a high maintenance customer with whom they no longer wanted to do business. That decision seems to annoy you. I get that. What more do you want here ?

[jrawlsian]

Originally Posted by ALR-bishop

It seems obvious the seller thought you were misusing the policy and had become a high maintenance customer with whom they no longer wanted to do business. That decision seems to annoy you. I get that. What more do you want here ?

Nothing. Just venting some frustration and a caveat emptor to the community if anyone finds it useful or is in a similar situation in the future.

[pokerplyr80]

Originally Posted by jrawlsian

Well I'm not calling them and raising hell so I'm actually not INSISTING per se...


If this were a car dealership or really any other consumer-facing business, putting out policies that you intend to blacklist customers for using is grounds for a slew of truth in advertising consumer claims.
.

Not to beat a dead horse on this one but again I believe the consensus, and certainly my opinion is that despite the return policy 4 returns is excessive.

I personally work in sales, and have worked in a few different car dealerships and other customer facing businesses. I have seen car deals passed on that made financial sense because the customer was a jerk or we just knew was going to create more problems down the road. Some people simply can't be pleased and a business is better off without these customers.

Now I'm not saying that you are necessarily one of these customers and I mean no offense. But since you asked the question, four returns in a relatively short period of time is enough of an indication for most sellers or business owners to decide you're not worth the trouble.

[Paul S]

I'm just a raw guy and so have no real opinion that affects me directly re graded cards (in fact when I consign to a AH I expect them to grade them for me). However, since you are a self-admitted registry guy, why are you buying raw? Aside from the Ford episode and their customer service, maybe you just don't have enough experience yet how to buy raw over the internet? You'd probably be better of going to card shows, etc. As for an established online store, I'd think they would grade the cards they think should be graded. And if you think you are going to get a "deal" from these places, those instances will be few and far between. Just my opinion.

[K-Nole]

I would absolutely block a buyer that returned as much as this.

I have bought hundreds of $ from BattersBox and never had a problem.