Do you leave negative feedback for excessive shipping?

Laxcat · #1 04-30-2016, 10:52 AM

That's a different story. He wasn't trying to make money off of shipping. He is just an idiot. Also, do you assign any blame to USPS? I would. They took money to transport one item from one place to another. Regardless of contents or shipping material, shouldn't they be able to do that ONE simple thing. Did you purchase insurance on the stuff?

D. Bergin · #2 04-30-2016, 11:05 AM

Quote:

Originally Posted by Laxcat

That's a different story. He wasn't trying to make money off of shipping. He is just an idiot. Also, do you assign any blame to USPS? I would. They took money to transport one item from one place to another. Regardless of contents or shipping material, shouldn't they be able to do that ONE simple thing. Did you purchase insurance on the stuff?

Guy knew he screwed up and refunded me right away. I got a great deal on the lot so would have much rather had the items. I didn't ding him. Just felt really bad about some great vintage material being destroyed.

No, I didn't blame USPS. If you saw the way it was packaged, there was no way it was ever going to make it to me in one piece. Especially seeing that he shipped it "Media Mail".

At least 2 lb's of loose paper items, stuffed into a plain white envelope, very little if any tape, and a mailing label which consisted of a single piece of copy paper barely scotch taped to the top of the package. I was shocked the mailing label even survived to get the empty envelope to the right address.

If the USPS have any blame along the way, it's perhaps that they never should have accepted the package to begin with, but he printed out the mailing label himself, so he could have easily just tossed it in a Mail Deposit box. Once it was in the system, it had no chance.

Exhibitman · #3 04-30-2016, 12:13 PM

Above a certain price I sell with free domestic shipping. Saves me the hassles of dealing with pissy buyers over a few centavos. And I recycle all the envelopes and boards and card holders I receive from my buys so my cost is postage and tape. Environmentally friendly and economical.

If a shipping cost is disclosed up front I factor it into the deal same as a BP from an AH

I will ding a seller for poor packing and if he won't combine shipping charges.

xplainer · #4 04-30-2016, 12:54 PM

I'd like to add this to the thread...

How big a boy are you?
How do I get to where you're at?
You going to be there all day?

savedfrommyspokes · #5 04-30-2016, 01:21 PM

What is frustrating to me are the buyers who buy multiple cards, and subsequently make a payment for each card individually through paypal. Even more frustrating is when the buyer then turns right around and asks for a refund back on ALL of the excess s/h. Most recently, I had a buyer pay for 9 cards (each with $1 s/h) separately through paypal. These 8 additional payments caused me to incur an unexpected $2.40 in paypal transaction fees. The buyer called me and asked if I would still honor my s/h cap of $3.....not likely, as the extra $2.40 in fees are not covered by the $3 s/h cost.

In addition, my descriptions mention that the $3 s/h cap is only applicable to orders paid for on a single payment...in other words, I will try to find a way to appease the buyer w/o going in the hole on expenses. In this case, I appeased the buyer by sending him 5-6 off grade cards of his favorite player.

D. Bergin · #6 04-30-2016, 01:39 PM

Quote:

Originally Posted by savedfrommyspokes

What is frustrating to me are the buyers who buy multiple cards, and subsequently make a payment for each card individually through paypal. Even more frustrating is when the buyer then turns right around and asks for a refund back on ALL of the excess s/h. Most recently, I had a buyer pay for 9 cards (each with $1 s/h) separately through paypal. These 8 additional payments caused me to incur an unexpected $2.40 in paypal transaction fees. The buyer called me and asked if I would still honor my s/h cap of $3.....not likely, as the extra $2.40 in fees are not covered by the $3 s/h cost.

In addition, my descriptions mention that the $3 s/h cap is only applicable to orders paid for on a single payment...in other words, I will try to find a way to appease the buyer w/o going in the hole on expenses. In this case, I appeased the buyer by sending him 5-6 off grade cards of his favorite player.

Yeah, that's a pet peeve of mine to. Sometimes it's an impatient buyer, sometimes it's an Ebay software issue that's causing the buyers problems in the shopping cart.

That's why I try to make it clear to buyers to not attempt to pay for their auctions or purchases if they have won more then 1 item from me, until I send them a separate adjusted invoice.

Doesn't always work, but I think it cuts down on the occurrences.

Laxcat · #7 04-30-2016, 01:45 PM

Quote:

Originally Posted by D. Bergin

Yeah, that's a pet peeve of mine to. Sometimes it's an impatient buyer, sometimes it's an Ebay software issue that's causing the buyers problems in the shopping cart.

That's why I try to make it clear to buyers to not attempt to pay for their auctions or purchases if they have won more then 1 item from me, until I send them a separate adjusted invoice.

Doesn't always work, but I think it cuts down on the occurrences.

Agreed. I do free shipping if you buy 10 or more items at once. I do find that some people don't understand the shopping cart.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
OT: Excessive shipping - does ebay care?	tschock	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	36	11-05-2015 12:13 PM
Opinion on a feedback to leave	npa589	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	29	04-23-2013 08:57 AM
Can you no longer leave Neg feedback on ebay as a seller?	Blunder19	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	15	08-16-2012 03:17 PM
would you leave someone negative feedback that refunded you?	Archive	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	22	09-10-2008 02:16 PM
Would you leave Pos, Neg, or Neut. feedback if you were the buyer?	Archive	Net54baseball Vintage (WWII & Older) Baseball Cards & New Member Introductions	26	04-12-2005 02:23 PM