Question For eBay Sellers

Piratedogcardshows · #1 02-03-2017, 11:47 AM

Quote:

Originally Posted by ramram

Aren't all shipments through USPS covered up to $50 automatically, without purchasing additional insurance?

Rob M

Yes it is for Priority options but there is no insurance on First Class Mail unless you add it.

nat · #2 02-03-2017, 12:12 PM

I'm not saying that you should talk to the guy, but sometimes a package will be scanned as delivered... and will get delivered next door. I waited some silly number of weeks for a package to get delivered, figured I'd open a non-ship case, saw that tracking said it was delivered, and it turns out my next-door neighbor had it (and hadn't gotten around to giving it to me).

braves_43 · #3 02-03-2017, 12:41 PM

Quote:

Originally Posted by nat

I'm not saying that you should talk to the guy, but sometimes a package will be scanned as delivered... and will get delivered next door. I waited some silly number of weeks for a package to get delivered, figured I'd open a non-ship case, saw that tracking said it was delivered, and it turns out my next-door neighbor had it (and hadn't gotten around to giving it to me).

I just sent him a message asking if he has checked with his neighbors.

sterlingfox · #4 02-03-2017, 12:48 PM

A while back, some of my packages would be marked "shipped" via tracking, but I wouldn't actually get them for a few days (one time it took 5 extra days plus a phone call). In all cases, I eventually received my package. Probably a USPS employee marking things as shipped, even though they were behind in delivering mail. Needless to say, that person is no longer delivering our mail and that issue hasn't happened since.

glchen · #5 02-03-2017, 01:16 PM

This has happened to me before, but as others have said, as long as the tracking shows Delivered (and the declared value is under $250 due to Paypal), then you are good to go, and will win the case. For the buyer's side, I believe ebay will allow one exemption per account, where ebay will still refund the buyer even if the package tracking shows delivered (and this will not come out of the seller's account).

Regarding putting signature confirmation and insurance on every package or over $100, this has been debated among sellers. There's a school of thought where if you don't put insurance (or signature confirm under $250) on packages and instead use the money saved and put it into an "insurance" bank, then you will come out ahead in the long run where you pay out any claims you need out of your "bank." For myself, I usually just put everything in a Priority Mail small flat rate box with signature confirm if it is $250 or over, and only add additional insurance if it is $400 or over.

ramram · #6 02-03-2017, 01:43 PM

I've heard that getting compensation for "collectibles" can be very difficult to obtain from USPS unless you were to have some legitimate appraisal information, regardless of how much insurance you purchased from them.

Rob M

Aquarian Sports Cards · #7 02-03-2017, 01:53 PM

I hear this all the time, but the one claim I filed was simple, I showed what the item was purchased for, that was it's value, they reimbursed me no sweat. I was the seller

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