What would you do ?

[babraham]

Originally Posted by Popcorn

I asked him if the cards are inside and he said he won’t open to look, just wants to return.

[Empty77]

I'm a buyer, not a seller, and so can comment from that perspective and say everything on that buyers side is messed up---it's not even a credible lie. If it had been tampered with before he got it then the clerk at pickup would have needed to deal with it and he never would have signed for it. Makes no sense.

[Exhibitman]

He opened it and now he's trying to steal the content and send it back. What's the eBay name of this assclown? Time to blackball someone.

[Popcorn]

Originally Posted by Empty77

I'm a buyer, not a seller, and so can comment from that perspective and say everything on that buyers side is messed up---it's not even a credible lie. If it had been tampered with before he got it then the clerk at pickup would have needed to deal with it and he never would have signed for it. Makes no sense.

Yes I’m 90-10 the buyer is the one who opened the box. When I asked if the cards were okay he said he’s not touching it and wants a return. Was a very odd and suspicious response. You would think he would refuse the package at the clerks desk if it looked open.

[jayshum]

Did he file a return request yet through eBay? If so, what are they doing? Is eBay still pro buyer no matter what really happened?

[Popcorn]

Originally Posted by jayshum

Did he file a return request yet through eBay? If so, what are they doing? Is eBay still pro buyer no matter what really happened?

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

[jayshum]

Originally Posted by Popcorn

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

That's strange. Any idea why that's happening?

[Eric72]

Originally Posted by Popcorn

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

I'm surprised you haven't contacted eBay already. If it appeared someone were trying to defraud me out of thousands of dollars, I'd be communicating with the platform directly.

I'd also be speaking with the Postmasters at both Post Offices, the one where I mailed it and the one where the individual signed for the package.

[Popcorn]

Originally Posted by Eric72

I'm surprised you haven't contacted eBay already. If it appeared someone were trying to defraud me out of thousands of dollars, I'd be communicating with the platform directly.

I'd also be speaking with the Postmasters at both Post Offices, the one where I mailed it and the one where the individual signed for the package.

I contacted ebay right after the return was opened, also spoke to my local usps manager & filed a claim. I was hesitant to file a claim because the buyer won’t tell me what’s in the package but the manager said file it right away.

I know whenever I’ve have an issue with a purchase I escalate the claim immediately if I think I’m in being scammed and want my money back. It’s odd to me they haven’t escalated the claim.

They won’t even tell me if the box is empty or still has the cards in it. If it has the cards I would gladly refund them just to move on from this crap.