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Reload this Page Memory Lane sold cards they didn't have per SCD
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  #1  
Old 05-13-2024, 01:32 PM
parkplace33 parkplace33 is online now
Drew W@i$e
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Quote:
Originally Posted by Snapolit1 View Post
I realize their hands are somewhat tied due to an ongoing LE investigation and insurance concerns, but I cannot belive they haven't issued a one page statement to the collecting world "DEAR OUR LOYAL CONSIGNORS, CUSTOMERS, AND OTHER LOYAL SUPPORTERS" and said . . . . well, . . . something. Even if we wish we could say more, but are really honest folks, have always appreciated your loyal patronage, thank you [nine different ways], and we will keep you informed as this plays out. That seems like basic public relations and crisis management 101. Saying nothing is not a smart move to limit reputational harm.
Almost 4 weeks now since the theft. I don't expect anything now from them, except an email announcing their next auction.
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  #2  
Old 05-13-2024, 01:34 PM
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BeanTown BeanTown is offline
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Originally Posted by parkplace33 View Post
Almost 4 weeks now since the theft. I don't expect anything now from them, except an email announcing their next auction.
Or to pay them for the items you won and they are in possession of.
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  #3  
Old 05-13-2024, 02:20 PM
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On a positive note…. I will say, when I win items of value from Memory Lane, it comes in a very nice ML box, and on my birthday they send a card with a couple pieces of candy. So, they do acknowledge their customers and do the little things right.
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Old 05-13-2024, 03:36 PM
Gorditadogg Gorditadogg is offline
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On a positive note…. I will say, when I win items of value from Memory Lane, it comes in a very nice ML box, and on my birthday they send a card with a couple pieces of candy. So, they do acknowledge their customers and do the little things right.
Yay!

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  #5  
Old 05-13-2024, 03:41 PM
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Mmmm, candy.
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Old 05-13-2024, 07:18 PM
Grigsby Grigsby is offline
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As a along time lurker around here, I love this type of thread
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Old 05-13-2024, 08:16 PM
parkplace33 parkplace33 is online now
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Would anyone have concerns if ML did the exact opposite? Scenario:

Immediately after the theft, ML informs the consignors about the stolen cards and removes those cards from the auctions. Auction runs without the cards.

If that happened, would we still have a 600 comment post on net 55?
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