A Message From REA

[spacktrack]

Since Monday morning, we have been reaching out and having conversations with consignors, and we will continue to do so. I should have addressed this in my original message, so I apologize for the omission, but it does not mean that nothing is being done. It is our goal to address this responsibly and satisfactorily on all fronts.

Brian

[pokerplyr80]

It may be helpful to mention, even if just in general terms, what was done to compensate consignors. Especially for someone like myself who did not consign in this auction but may consider doing so in the future depending on how this is handled.

[ajg]

I had an in depth conversation with Brian today. I had over 150 lots consigned in this auction. I am sure Brian is handling each matter on a case by case basis. I am more than satisfied with how he handled the mess Sunday night. I will continue to do business with REA going forward. Remember that we are talking about baseball cards and there are more pressing issues in the world today. Sh*t happens.

[whiteymet]

I only had two items in the REA auction. And neither got bids on the last day when most of the action is. I assume I would have done better if there were no computer problems.

I know Brian et.al. did all they could under the circumstances.

I feel bad for ALL parties.

[GregMitch34]

I consigned a really great card to REA a couple of years ago and it did not come close to what I expected (and what it probably would have gotten some places elsewhere). But there were NO internet glitches that year and just bad luck. Consignors with less than quite a few items who assume they would have necessarily done much better are probably not on target.

[glynparson]

My lots nearly doubled over the final day. I saw absolutely no effect from the glitches.

[tlwise12]

I consigned four items to this auction and all greatly underperformed prior sales. I understand the risks of putting items to auction. However, when all of a consignors items fall well short of prior sales it makes one wonder how much of an issue these glitches were.

I understand REA is waiving the shipping fees, but what about the people who consigned and did not win anything? We are just out money with no solution for us. In my instance, I am a low level collector who values his items and the money given/earned for or from them.

Every dollar is important to me and I'm sure it is to some others. That is why I chose REA to handle my items. I have consigned with them in the past and my items have always done well. Most items they run tend to come very close to prior selling prices or exceed those prices. This time it seems many did not. Did it have anything to do with internet glitches? Maybe, but there's no way to know completely how it would have turned out otherwise.

I just hope they come up with a solution for consignors such as myself to go along with the solution of free shipping.

Travis